Samsung dcs application manual Tips, Trouble Shooting

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TIPS

DDI and Call Forwarding No Answer

The operation of Call Forward No Answer depends on the setting of Call Wait as shown in the table below. (Call Wait is set in MMC714 for DDI operation or MMC421 for MSN operation).

Call Wait

Keyset State

Result

CLIP

On

Idle

Rings at Keyset for 15s (default)

Shown on Keyset

 

 

before being forwarded. (The delay

 

 

 

is programmable).

 

On

Busy

Keyset receives off-hook ring signal

Not shown on Keyset but can be

 

 

for 15s before the call is forwarded

viewed if the current call is put on

 

 

 

hold

Off

Idle

Keyset rings for 15s before the call

Shown on the Keyset

 

 

is forwarded

 

Off

Busy

The DCS rejects the call with cause

Not shown.

 

 

‘User Busy’. The A party receives

 

 

 

busy tone from Telstra.

 

In the second row, where Call Wait is On and the Keyset is busy, the Keyset user has 15s to put the current call on hold, review the CLIP data and decide whether to return to the original call or answer the incoming call.

DDI Number & SMDR

The DCS and Compact do not send the DDI number to the SMDR output.

Trouble Shooting

Primary Rate Access Not Functioning Correctly

Review software versions using MMC 727 to ensure compatibility - Version 2.1 or lower ROM - 1.4 PRI software

- Version 4.2 ROM - 2.0 or higher PRI software

Ensure PRI ports are contained in the numbering plan - MMC 724 (TRKXXX)

Reset PRI card using MMC 418

Samsung DCS Application Note No 14 - Issue 01

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For Further Information Call LSP Communications

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Contents Installing the PRI Card DCS PRI Isdn FeaturesIntroduction PRI Mode Trunk NumberingOther MMC420 Options Indial, MMC714 & did Number & Name Translation Table Bypass Operation DDI ExamplesDisplay Keysets Outgoing CLI Data Incoming ClipProgramming Answering Incoming Calls Making Outgoing CallsPage Trouble Shooting Tips

dcs application specifications

Samsung DCS (Digital Command System) is an advanced communication and management application designed to enhance operational efficiency in various industry sectors. This innovative platform combines cutting-edge technologies with user-friendly features to streamline communication processes and project management.

One of the primary features of the Samsung DCS application is its robust communication capabilities. The platform supports seamless communication through multiple channels, including voice, video, and messaging. This diverse functionality allows teams to collaborate effectively, regardless of their geographical locations. With integrated VoIP technology, users can make high-quality voice calls, ensuring clarity and reliability during conversations.

Another notable aspect of the Samsung DCS application is its real-time data analytics. Organizations can monitor project progress and team performance through an intuitive dashboard that presents essential metrics and KPIs at a glance. This feature empowers managers to make informed decisions, optimizing resource allocation and enhancing productivity.

The application also boasts advanced security protocols, prioritizing user data protection at all times. Utilizing end-to-end encryption and secure access controls, Samsung DCS ensures that sensitive information remains confidential and protected from unauthorized access. Organizations can confidently adopt the application, knowing that their communication and project data are secure.

To ensure compatibility, Samsung DCS is designed to integrate seamlessly with existing enterprise systems and applications. This interoperability allows organizations to build on their current technology investments while leveraging the enhanced features of the DCS application. Furthermore, the platform is cloud-based, facilitating easy access from any device with internet connectivity. This flexibility promotes a remote working culture, allowing teams to stay connected and productive, regardless of their location.

User experience is a core focus of the Samsung DCS application. Its intuitive interface simplifies navigation, making it easy for users to adopt and utilize the platform effectively. Customizable settings enable organizations to tailor the application to meet specific needs, enhancing user satisfaction and engagement.

In summary, Samsung DCS is a powerful application that combines advanced communication features, real-time analytics, robust security, seamless integration, and a user-friendly interface. As organizations increasingly seek digital solutions to enhance collaboration and efficiency, Samsung DCS stands out as a premier choice for fostering effective communication and project management in today’s fast-paced business environment.