VTech LS6217 user manual Caller ID entries do not match the numbers I need to dial

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other than 10 digits, see page 22 for instructions on changing the number.

If you dial seven digits for local calls you might want to use the Home area code feature (page 12).

CONNECTING... shows in the handset screen.

The handset might be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Common cure for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the battery on the cordless handset.

Wait a few minutes before connecting power to the telephone base.

Re-install the battery and place the cordless handset in the telephone base.

Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Getting started Parts checklistTelephone base installation Place in Charger Battery installation and chargingTo remove the handset bracket To install a handset bracketChangeable handset bracket To remove the telephone base bracket To install a telephone base bracketChangeable telephone base bracket To create your own handset image card To install a handset image cardHandset image card To remove the handset image card MENU/SELECT Handset layoutUSE light Telephone base layoutKey tone Telephone settingsRinger volume Ringer toneSet date/time LCD languageHome area code Clear voicemailTelephone operation Find handset MuteRinger mute Call waitingChain dialing To access a number in the directory while on a callTo access a number in the call log while on a call Store a directory entry DirectoryCharacter chart Dial a directory entry Search the directoryAlphabetical search Shows Edit Name Edit a directory entryDelete from the directory Shows Edit NumberAbout caller ID Call log Missed calls indicatorMake a call log entry ready to dial Review the call logDisplays Edit Number Dial a call log entrySave a call log entry to the directory Delete from the call logDelete from redial Call log display screen messagesRedial list Dial a redial entryHandset display screen messages AppendixHandset icons Handset and telephone base indicators Handset lightsBattery indicator Telephone base lightsBattery My telephone does not work at all TroubleshootingLow Battery shows on screen There is no dial tone Telephone does not ring when there is an incoming call Charge light is off My handset beeps and is not performing normally Cannot dial outHear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Common cure for electronic equipment CONNECTING... shows in the handset screenCaller ID entries do not match the numbers I need to dial Important safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index 91-002302-020-100