VTech GZ 2339 Case of Difficulty, Additional Information Additional Information, No dial tone

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In Case of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, visit us on the web at www.vtechphones.com or call VTech Communications at 1-800-595-9511 (in the United States). In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267- 7377.

The phone doesn't work at all

Make sure the power cord is plugged in.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

Make sure the batteries are properly charged. If you get a BATTERY LOW message or indication, the batteries need charging.

No dial tone

First try all the suggestions above.

If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You get noise, static, or a weak signal even when you're near the base unit

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

You get noise, static, or a weak signal when you're away from the base unit

You may be out of range. Either move closer to the base, or relocate the base unit.

The layout of your home may be limiting the range. Try moving the base unit to another position.

The handset does not ring when you receive a call

Make sure you have the ringer activated. Refer to the section(s) on Set Handset Ringer Style in this user’s manual.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the base unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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Additional Information Additional Information

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Contents Important Safety Instructions Important Safety Instructions Parts Check List Before You BeginInstallation of Battery in Handset Getting Started SetupConnecting Power to Base Unit Charge the BatteryCheck for Dial Tone Getting StartedRemovable Handset and Base Plates Handset PlateCID Handset Features Basic OperationUSE/CHARGING Base Features Basic OperationTelephone Operation Basic Operation Set the Dial Mode Preset to ToneSet Handset Ringer Style Set Date and TimeSet Language Telephone OperationTemporary Tone Dialing Operating RangeScreen Displays When Store a Number/Name in Speed Dial Memory Speed DialEdit a Number/Name Stored in Speed Dial Memory Delete a Number/Name Stored in Speed Dial Memory Dial a Speed Dial NumberReassign Locations in Speed Dial Memory Store a Number/Name in the Directory Telephone DirectoryEdit a Number/Name Stored in the Directory Delete a Number/Name Stored in the Directory Dial a Number from the DirectoryMove a Number/Name to the Speed Dial Memory Caller ID Operation Store a Call History Record in the Directory Other party is blocking name and/or numberRinger Options Belt Clip Basic Operation Headset OperationCase of Difficulty Handset does not ring when you receive a callAdditional Information Additional Information Phone doesnt work at allCommon cure for electronic equipment You hear other calls while using your phoneMaintenance What does this limited warranty cover? How long is the limited warranty period?What is not covered by this limited warranty? Other Limitations How do you get warranty service?FCC and Acta Information FCC PartConnection and use with the nationwide telephone network Product identifier and REN informationRepair instructions Rights of the telephone companyProgramming/testing of emergency numbers Hearing aid compatibilityIC Industry Canada FCC, Acta and IC Regulations Additional Information Rbrcr SealBase 153mm x 127mm x 87mmSPECIFICATIONS are Typical Technical SpecificationsMember of the Vtech Group of Companies Table of Contents Need HELP?