Troubleshooting
Problem | Suggestion | |
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I cannot dial out.. | • | Make sure you have a dial tone before dialing. The handset may take a second or two to find |
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| the base and produce a dial tone.. This is normal.. Wait an extra second before dialing.. |
| • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse | |
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| or touchtone).. Refer to the Installation section of this user’s manual to set the dial mode.. |
| • | If the other phones in your home are having the issue, the problem is in your wiring or local |
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| service.. Contact your local telephone company (charges may apply).. |
| • Eliminate any background noise.. Noise from a television, radio or other appliance may cause | |
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| the phone to not dial out properly. If you cannot eliminate the background noise, first try muting |
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| the handset before dialing, or dialing from another room in your home with less background |
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| noise.. |
UNABLE TO CALL, | • | Move the handset closer to the base.. You might have moved out of range.. |
TRY AGAIN displays | • | If the handset is in its base and the charging light does not come on, refer to The charge light |
on my handset.. |
| is off (see page 37) in this troubleshooting guide.. |
| • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. | |
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| Allow up to one minute for the handset and base to reset.. |
| • | Other electronic products can cause interference with your cordless phone.. Try installing |
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| your phone as far away from these types of electronic devices as possible: wireless routers, |
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| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
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| computers, kitchen appliances and other cordless phones.. |
The batteries will not | • | Charge the battery in the handset for 16 hours.. For optimum daily performance, return the |
hold a charge.. |
| handset to its base when not in use.. |
| • You may need to purchase a new battery, please refer to the Batteries (see page 32) section | |
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| of this user’s manual.. |
| • Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual | |
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| for further instruction.. |
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