Avaya 40DHB0002UKFK manual Telephone, Overview

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The 5602 Telephone

Overview of the 5602 - Page 3

The 5602 Telephone

Overview of the 5602

This guide covers the use of the Avaya 5602 telephone, running in Key and Lamp mode, on Avaya IP Office telephone systems operating with IP Office Software release 3.0. The diagram below shows the main 5602 telephone features.

1.Display and Call Appearance Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call information. Details on system features (allocated by your System Administrator) can also be displayed. See Call Appearance Keys on page 4.

2.Message lamp - Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing.

3. Messages: Access the user's mailbox.

4.Call Handling Buttons: See Basic Call Handling Features on page 5.

Hold: Places a call on hold.

Transfer: Transfer call.

Conference: Conference held calls.

Drop: Drop call.

Redial: Redial last number dialed.

5.Dial pad: Standard 12-button pad for dialing telephone numbers.

6. Volume Controls: Adjusts the speaker, handset, headset, or ringer volume depending on which is currently in use.

7. Mute: Turns the microphone on/off. When in use, the associated light is on and the caller cannot hear you.

8. Speaker: Accesses the Speaker feature. The associated LED lights steadily when the Speaker is active. The Speaker feature only provides a monitor function and is not a Speakerphone, e.g. you can hear the call but you must lift the handset to speak.

IP Office (R3.0) 5602 User’s Guide

The 5602 Telephone - Page 3

40DHB0002UKFK – Issue 1 (7th February 2005)

Overview of the 5602

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Contents IP Office R3.0 Contents Overview 5602 TelephoneOn Hold Call Appearance KeysIncoming Call ConnectedBasic Call Handling Features Answering a CallMaking a Call Speaker Clearing a CallRedial Headset WorkingTransfer HoldTo add a held call to an active conference Press Conference ConferenceMessage To add another party to a conference Press ConferenceCall Forwarding System FeaturesIntroduction Answering CallsAt another extension Diverting CallsDo Not Disturb VoicemailDefault Feature Codes

40DHB0002UKFK specifications

The Avaya 40DHB0002UKFK is a state-of-the-art digital telephone specifically designed to enhance communication efficiency in modern enterprise environments. This model epitomizes Avaya's commitment to providing innovative and user-friendly solutions tailored for various business needs.

One of the main features of the 40DHB0002UKFK is its high-definition audio quality. The handset is engineered with advanced audio technologies that deliver clear and crisp sound, minimizing background noise and ensuring that conversations are easy to understand. This quality is particularly beneficial in busy office settings where distractions are prevalent.

The telephone is equipped with a user-friendly interface that includes a large, backlit display. This LCD screen makes it easy for users to navigate through various menus and access features quickly. Moreover, the intuitive design of the buttons allows for seamless calling and feature management, making it ideal for both seasoned professionals and new users alike.

A standout characteristic of the Avaya 40DHB0002UKFK is its suitability for integration with Avaya’s unified communications portfolio. This interoperability means that users can easily connect with other communication tools and applications, enhancing collaboration within teams. Key functionalities such as presence management, instant messaging, and conferencing features are all supported, allowing for a more streamlined workflow.

In terms of connectivity, the Avaya 40DHB0002UKFK supports Power over Ethernet (PoE), which eliminates the need for separate power outlets and reduces cable clutter. This convenience allows organizations to optimize their office layout and manage resources more effectively.

Another important aspect of this model is its support for multiple line appearances, enabling users to handle several calls simultaneously. This feature is crucial for roles that require multitasking, such as customer support representatives or sales agents, as it increases productivity and response times.

The telephone is also designed with durability in mind, ensuring that it can withstand the rigors of daily use in a busy workspace. Additionally, it offers customization options, allowing organizations to align the device with their branding or specific workflow needs.

Overall, the Avaya 40DHB0002UKFK digital telephone represents a powerful communication tool that combines advanced technology with practical features. Its emphasis on audio clarity, user-friendly design, and integration capabilities makes it an excellent choice for businesses looking to enhance their telecommunication systems. Whether for large enterprises or small offices, this model is poised to meet the diverse needs of modern communication.