Avaya 40DHB0002UKFK manual Call Appearance Keys, Incoming Call, Connected, On Hold

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Page 4 - Call Appearance Keys

The 5602 Telephone

Call Appearance Keys

The main call handling screen contains two keys set as 'call appearance' keys.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

CAUTIONS:

1.Having two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.

2.Although your System Administrator can replace the Call Appearance Keys / with:

A Bridged Appearance

A Line Appearance

Call Coverage Appearance

System Features

This would severely restrict the use of features such as conference and transfer.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their default settings.

Call Appearance Key Icons

The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.

Incoming Call:

A symbol next to a call appearance key indicates an incoming call. Pressing the adjacent key answers the call and puts any other current call on hold.

Connected:

A symbol next to a call appearance key indicates that it is the currently connected call. The caller's telephone number (if available) is also shown.

On Hold:

Pressing the adjacent key puts the call on hold, a symbol next to a call appearance key indicate a call on hold and an H is also shown on the display.

Pressing the adjacent key takes the call off hold.

Page 4 - The 5602 Telephone

IP Office (R3.0) 5602 User’s Guide

Call Appearance Keys

40DHB0002UKFK – Issue 1 (7th February 2005)

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Contents IP Office R3.0 Contents 5602 Telephone OverviewCall Appearance Keys Incoming CallConnected On HoldAnswering a Call Basic Call Handling FeaturesMaking a Call Clearing a Call RedialHeadset Working SpeakerHold TransferConference MessageTo add another party to a conference Press Conference To add a held call to an active conference Press ConferenceSystem Features IntroductionAnswering Calls Call ForwardingDiverting Calls Do Not DisturbVoicemail At another extensionDefault Feature Codes

40DHB0002UKFK specifications

The Avaya 40DHB0002UKFK is a state-of-the-art digital telephone specifically designed to enhance communication efficiency in modern enterprise environments. This model epitomizes Avaya's commitment to providing innovative and user-friendly solutions tailored for various business needs.

One of the main features of the 40DHB0002UKFK is its high-definition audio quality. The handset is engineered with advanced audio technologies that deliver clear and crisp sound, minimizing background noise and ensuring that conversations are easy to understand. This quality is particularly beneficial in busy office settings where distractions are prevalent.

The telephone is equipped with a user-friendly interface that includes a large, backlit display. This LCD screen makes it easy for users to navigate through various menus and access features quickly. Moreover, the intuitive design of the buttons allows for seamless calling and feature management, making it ideal for both seasoned professionals and new users alike.

A standout characteristic of the Avaya 40DHB0002UKFK is its suitability for integration with Avaya’s unified communications portfolio. This interoperability means that users can easily connect with other communication tools and applications, enhancing collaboration within teams. Key functionalities such as presence management, instant messaging, and conferencing features are all supported, allowing for a more streamlined workflow.

In terms of connectivity, the Avaya 40DHB0002UKFK supports Power over Ethernet (PoE), which eliminates the need for separate power outlets and reduces cable clutter. This convenience allows organizations to optimize their office layout and manage resources more effectively.

Another important aspect of this model is its support for multiple line appearances, enabling users to handle several calls simultaneously. This feature is crucial for roles that require multitasking, such as customer support representatives or sales agents, as it increases productivity and response times.

The telephone is also designed with durability in mind, ensuring that it can withstand the rigors of daily use in a busy workspace. Additionally, it offers customization options, allowing organizations to align the device with their branding or specific workflow needs.

Overall, the Avaya 40DHB0002UKFK digital telephone represents a powerful communication tool that combines advanced technology with practical features. Its emphasis on audio clarity, user-friendly design, and integration capabilities makes it an excellent choice for businesses looking to enhance their telecommunication systems. Whether for large enterprises or small offices, this model is poised to meet the diverse needs of modern communication.