Avaya manual Explained in the 4600 Series IP Telephone, Installation Guide, Resolution None

Page 131

Error Conditions

Table 14: Some Error Conditions in Operation of 4600 Series IP Telephones (continued)

Condition

Cause/Resolution

 

 

The telephone works properly except for the

CAUSE: The Speaker was turned off on the

Speaker.

PBX (H.323 telephones) or the 46xxsettings

 

file’s SPEAKERSTAT parameter is set to “0”

 

(SIP telephones).

 

RESOLUTION: Administer the PBX to allow

 

that station’s Speaker to operate (H.323

 

telephones) or change the SPEAKERSTAT

 

parameter value (SIP telephones). If that does

 

not work, do a Self-test on the telephone, as

 

explained in the 4600 Series IP Telephone

 

Installation Guide.

 

 

The telephone works properly, except

CAUSE: The TN2302AP board does not pass

incoming DTMF tones are not received.

in-band DTMF tones.

 

RESOLUTION: None; the board is operating

 

as designed.

 

 

The telephone works properly, except sidetone DTMF is not heard.

Hands-Free Answer (HFA) is administered but the telephone did not automatically answer a call.

The TFTP application terminates and asks for registration.

The TFTP or HTTP script file and settings file are ignored (not being used by the telephone).

CAUSE: PBX suppresses sidetone DTMF.

RESOLUTION: On PBX administration, on the Change-System-Parameters screen, enable On-Hook Dialing. If the user has Hands-Free Answer (HFA), answers a call using the Speaker and switches to the handset, pressing dialpad buttons does not send DTMF tones. This is a known bug, and the only current resolution is to disable HFA.

CAUSE: HFA only works if the telephone is idle. A second call is ignored if it comes in while a call is in progress, including ringing before the first call is answered.

RESOLUTION: None.

CAUSE: Non-Avaya shareware or freeware TFTP applications often cease operating to request registration.

RESOLUTION:

Short-term:Restart the application.

Long-term:Register the product or replace it with an application that does not behave this way, for example, Avaya’s TFTP application.

CAUSE: The system value AUTH is set to 1 (HTTPS required) but no valid address is specified in TLSSRVR.

RESOLUTION: Change AUTH to 0 (zero), or enter a valid address for TLSSRVR.

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Contents Series IP Telephone Security Introduction Requirements Diffserv Appendix a Avaya 46xx IP Telephone MIB 151 Appendix D Administering Thin Client Directories 171 Contents Series IP Telephone LAN Administrator Guide About This Guide IntroductionIntended Audience Appendix a Avaya 46xx IP Telephone MIB Document OrganizationChange History What’s New in Issue Terms Used in This Guide Encryption SignalingMedia ChannelVoIP SupplicantUnnamed Italics AdministrativeOnline Documentation Conventions Used in This GuideAvaya Communication Manager Documentation Release Related DocumentsAvaya Communication Manager Software Documentation Release Administrator Guide for Avaya Communication Manager Avaya IP Telephone Snmp Security White Paper, IssueAvaya IP Telephone File Server Application Reference Guide Series IP Telephones Safety Instructions30A Switched Hub Set Up Quick Reference, Issue 2, July 2002 Series IP Telephone Installation Guide4620SW/4621SW SIP IP Telephone User Guide 4610SW IP Telephone User Guide4610SW SIP IP Telephone User Guide 4620/4620SW/4621SW IP Telephone User GuideIetf Documents Schulzrinne RFC ITU Documents ISO/IEC, ANSI/IEEE Documents Customer SupportPage Data and Voice Network Similarities IntroductionOverview of Voice over IP VoIP Delay and Jitter Telephony Protocols Tandem CodingVoice Coding Standards Tftp TftpQoS NATNetwork Assessment SnmpSeries IP Telephones Dhcp and File Servers SoftwareWAN Considerations 323Telephone and File Server Initialization ProcessTelephone to Network Dhcp Server to TelephoneTelephone and the Call Server , , and Figure TCP/UDP Port UtilizationVoice Monitoring Manager Media Gateway orAnother IP endpoint Rtcp MonitorDNS Server Https ServerHttp Server Tftp ServerIP Softphone Directory ServerWeb or Proxy Server FTP ServerIP Telephone Suggestions for Installation and ConfigurationReliability and Performance Applications Series IP Telephone Another 4600 SeriesIP Address Lists and Station Number Portability Security Suggestions for Installation and Configuration Page Hardware Requirements RequirementsExcept Media Server Avaya IP IP Telephone Release H.323 onlyAdditional Hardware Requirements Series IP Telephone Safety InstructionsSee the 4600 Series IP Telephone Installation Guide Software Requirements Software Requirements Page Server Administration Lldp 4600 IP Telephone Installation GuideIP Telephone Installation Guide DhcpGuide Telephone Installation Guide4600 IP Telephone Installation Sson DhcpAlso, Customizing the 4630/4630SW IP Dhcp TFTP/HTTP Parameter Data PrecedenceDefinity Release Required Network Information Software ChecklistDhcp and File Servers Network Information Before Installation Per Dhcp Server on Dhcp Software Alternatives Choosing a Dhcp ConfigurationDhcp Generic Setup Option 59 Dhcp lease rebind time, if desired Option 52 Overload Option, if desiredOption 58 Dhcp lease renew time, if desired L2Q=1,L2QVLAN=xxx,PHY2VLAN=yyy Gipadd Dhcpack Setting of System Values Set toIpadd NetmaskWindows NT 4.0 Dhcp Server Select Start--Settings--Control PanelExample Select Start--Programs--Admin Tools--DHCP ManagerClick Edit Array Editing Custom OptionsSelect the Global parameter under Dhcp Options Select Defaults from the DHCPOptions menuSelect Scope under Dhcp Options Select option 003 from the Unused Options listVerify the Scope Option, 176 46XXOPTION Windows 2000 Dhcp ServerSelect Start--Programs--Administrative Tools--DHCP Creating and Configuring a Dhcp ScopeCompleting the New Scope Wizard dialog box displays Change the Data Type to String Under Predefined Options and Values, click AddActivating the New Scope Tftp H.323 OnlyAvaya File Server Application Tftp Generic SetupTftp Server on S8300 Media Server Http Http Generic SetupSeries IP Telephone Scripts and Application Files 78 4600 Series IP Telephone LAN Administrator Guide Choosing the Right Application File and Upgrade Script File 80 4600 Series IP Telephone LAN Administrator Guide Contents of the Upgrade Script Contents of the Settings File Group System Value # Callcenter Ieee 802.1D and 802.1Q QoS86 4600 Series IP Telephone LAN Administrator Guide UDP Port Selection H.323 Only DiffservParameters in Real-Time Possible Values Network Audio Quality Display on 4600 Series IP TelephonesRsvp and Rtcp Internal Audio Variables Description Possible Values Internal Audio ParametersVlan Detection Vlan ConsiderationsVlan Tagging Vlan Separation PHY2VLAN Vlan Separation Rules ThenIeee Unnamed Registration802.1X Supplicant Operation 802.1X Pass-Through and Proxy LogoffLink Layer Discovery Protocol Lldp TIA Lldp MED BootnameMAC / PHY TIA Lldp MED LLDP-MEDCnasrvr Parameter Name Impact Impact of TLVs on System Parameter ValuesAdministering Options for the 4600 Series IP Telephones 4600 Series IP Telephone Customizable System Parameters Parameter Name Default Value Description and Value RangeDateseparator CoverageaddrCtistat CtiudpportDstoffset DnssrvrDomain DOT1XIcmpdu DststopEnhdialstat GmtoffsetMcport L2QAUDL2QSIG L2QVLANPhnld PhnccPhndplength PhnicPushcap PHY2STATProcpswd ProcstatSnmpadd SipproxysrvrSipport SipregistrarVlantest StaticStatic = VlansepCustomizing the Site-Specific Option Number Sson Entering Options Using the Telephone DialpadDNS Addressing Enhanced Local Dialing Setting the Date and Time on SIP IP Telephones 4xxx68xxx*xx9Z1xxxxxxxxxx9z011x+ Setting the Dial Plan on SIP IP TelephonesPhnemergnum Customizing the 4630/4630SW IP TelephoneVoice Mail Application Parameters Stock Ticker Application ParametersWebport WebhomeWebproxy WebexceptSetting/Parameter Name Type 4630/4630SW Backup/RestoreCall Log Archive Ftpdir AppstatTpslist FtpuserstatSyslang SubscribelistBacklight Parameters 4625SW only Backup/Restore ParametersApplication Status Flags and Their Meaning Appstat Value Application Status Flag AppstatIssue 4 August 2006 124 4600 Series IP Telephone LAN Administrator Guide Issue 4 August 2006 Page Error Conditions Troubleshooting GuidelinesTroubleshooting Guidelines Resolution As above 130 4600 Series IP Telephone LAN Administrator Guide Explained in the 4600 Series IP Telephone Installation GuideResolution None Return Line Feed . Some Unix Telephone File for the PC Ethernet Interface settingPC Ethernet Interface setting to Series IPSee of the 4600 Series IP Telephone Installation Guide Clear Administrative OptionClear all values? =no #=yes Mute 2 5 3 2 7 # Mute C L E a R #Mute 7 3 7 3 8 # Mute R E S E T # Reset Administrative OptionReset System Values Reset values? =no #=yes Restart the Telephone Mute 8 4 3 9 # Mute V I E W # View Administration OptionMAC Viewing Parameter Values Name System Value FormatPWB SN PWBGroup Viewing Parameter ValuesName System Value Format Aaa.bbb.ccc.ddd Error MessagesFile too large During Registration Addr option. The 4600 Series IP TelephoneFailed to set phone IP Password Error Current options 4630/4630SW IP Telephone User Guide, or Troubleshooting the 4601 IP TelephoneExtension 150 4600 Series IP Telephone LAN Administrator Guide Downloading the Avaya 46xx IP Telephone MIB Appendix a Avaya 46xx IP Telephone MIBPage Introduction General Background Browser Features and BehaviorEnclosed text is shown in a monospaced font Content-Based StyleDocument Skeleton Enclosed text is shown in an italic fontEnclosed text is shown in a bold font Logical StylePhysical Spacing and Layout Physical StyleLists Lists and TablesImages Frames LinksForms Fonts Character EntitiesColors Fixed-Width Objects Design GuidelinesCookies 164 4600 Series IP Telephone LAN Administrator Guide Maintaining Context Click-to-Dial Functionality User InteractionGenerated code is rendered as this Web Page Appendix C Creating Web Sites for Other Series IP Telephones Page Appendix D Administering Thin Client Directories Page Push Content Appendix E The Push FeatureFor More Information on Push Push PrioritiesIndex 176 4600 Series IP Telephone LAN Administrator Guide Registration, Unnamed Related Documents Index 178 4600 Series IP Telephone LAN Administrator Guide
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4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.
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