Cisco Systems 9971 E-1 Model Information Screen, Status Menu, Accessing the Web Page for a Phone

Contents

E F T D r a ft - C I S CO CO N F I D E N T I A L

C H A P T E R 10	Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 10-1
	Model Information Screen 10-1
	Status Menu 10-2
	Status Messages Screen	10-3
	Ethernet Statistics Screen	10-7
	WLAN Statistics Screen	10-9

		Call Statistics Screen			10-11
		Video Statistics Screen				10-13
		Current Access Point Screen				10-15
		Monitoring the Cisco Unified IP Phone Remotely 11-1
C H A P T E R	11
		Accessing the Web Page for a Phone 11-2
		Enabling and Disabling Web Page Access 11-3
		Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols 11-3
		Device Information		11-4
		Network Setup	11-5
		Network Statistics		11-8
		Device Logs	11-11
		Streaming Statistics		11-11
		Troubleshooting and Maintenance
C H A P T E R	12					12-1
		Resolving Startup Problems			12-1
		Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 12-2
		Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications
		Manager	12-2

Identifying Error Messages 12-3
Checking Network Connectivity	12-3
Verifying TFTP Server Settings	12-3
Verifying IP Addressing and Routing		12-3
Verifying DNS Settings 12-4
Cisco CallManager and TFTP Services Are Not Running			12-4
Creating a New Configuration File		12-5
Registering the Phone with Cisco Unified Communications Manager 12-5
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address			12-6
Cisco Unified IP Phone Resets Unexpectedly		12-6
Verifying the Physical Connection	12-6
Identifying Intermittent Network Outages		12-6
Verifying DHCP Settings 12-7

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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