Contents
E F T D r a ft - C I S CO CO N F I D E N T I A L
Checking Static IP Address Settings
Verifying the Voice VLAN Configuration
Verifying that the Phones Have Not Been Intentionally Reset
Eliminating DNS or Other Connectivity Errors
Checking Power Connection
|
| Troubleshooting Cisco Unified IP Phone Security |
|
| ||||||
|
| General Troubleshooting Tips |
|
|
|
|
| |||
|
| Resetting the Cisco Unified IP Phone |
|
|
|
| ||||
|
| Using the Quality Report Tool |
|
|
|
|
| |||
|
| Monitoring the Voice Quality of Calls |
|
|
|
| ||||
|
| Troubleshooting Tips |
|
|
|
|
| |||
|
| Where to Go for More Troubleshooting Information |
|
| ||||||
|
| Cleaning the Cisco Unified IP Phone |
|
|
|
| ||||
|
| Providing Information to Users Via a Website |
|
|
|
| ||||
A P P E N D I X | A |
|
|
| ||||||
|
| How Users Obtain Support for the Cisco Unified IP Phone |
| |||||||
|
| Giving Users Access to the User Options Web Pages |
|
| ||||||
|
| How Users Subscribe to Services and Configure Phone Features |
| |||||||
|
| How Users Access a Voice Messaging System |
|
|
| |||||
|
| How Users Configure Personal Directory Entries |
|
| ||||||
|
| Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer | ||||||||
|
| Supporting International Users |
|
|
|
|
|
| ||
A P P E N D I X | B |
|
|
|
|
| ||||
|
| Installing the Cisco Unified Communications Manager Locale Installer | ||||||||
|
| Support for International Call Logging |
|
|
|
| ||||
|
| Technical Specifications |
|
|
|
|
|
|
| |
A P P E N D I X | C |
|
|
|
|
|
| |||
|
| Physical and Operating Environment Specifications |
|
| ||||||
|
| Cable Specifications |
|
|
|
|
|
|
| |
|
| Network and Computer Port Pinouts |
|
|
|
| ||||
|
| Basic Phone Administration Steps |
|
|
|
|
| |||
A P P E N D I X | D |
|
|
|
| |||||
|
| Example User Information for these Procedures |
|
|
| |||||
|
| Adding a User to Cisco Unified Communications Manager |
| |||||||
|
| Adding a User From an External LDAP Directory |
|
| ||||||
|
| Adding a User Directly to Cisco Unified Communications Manager | ||||||||
|
| Configuring the Phone |
|
|
|
|
|
| ||
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
| ix | |
|