Chapter 3 Setting Up the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone
Audio Quality Subjective to the User
Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.
Nevertheless, it is ultimately still the customer’s responsibility to test this equipment in their own environment to determine suitable performance.
For information about headsets, see:
http://vxicorp.com/cisco
http://plantronics.com
Connecting a Headset
To connect a headset to the Cisco Unified IP Phone, plug it into the Headset port on the back of the phone. Press the Headset button on the phone to place and answer calls using the headset.
You can use the headset with all of the features on the Cisco Unified IP Phone, including the Volume and Mute buttons. Use these buttons to adjust the ear piece volume and to mute the speech path from the headset microphone.
Disabling a Headset
You can disable the headset through the Cisco Unified CallManager Administration application. If you do so, you also will disable the speakerphone.
To disable the headset from Cisco Unified CallManager Administration, choose Device > Phone and locate the phone that you want to modify. In the Phone Configuration web page for the phone, check the Disable Speakerphone and Headset check box.
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP), Cisco Unified IP Phones
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