Cisco Systems 7941 manual Basic Phone Features, Line Buttons/Speed Dial Buttons

Cisco 7941 IP Phone Guide

Basic Phone Features

To place a call, either:

-- Lift handset and dial the number.

-- Press the Line Button of your extension, then dial. -- Press Speaker button then dial.

-- Press NewCall (soft key), then dial.

-- Press Redial (soft key) to re-dial the last number. -- Press any configured Speed Dial button.

Note: Also refer to Directory Menu.

To answer a call, either: -- Lift handset.

-- Speakerphone: Press Answer (soft key) or Speaker button.

To end a call, either: -- Replace handset.

-- Speakerphone: Press Speaker button or EndCall (soft key)

-- To disengage mute, press Mute again.

To put a call on hold: -- Press Hold (soft key).

-- To return to the call, press Resume (soft key)

Handling multiple calls

-- If multiple calls are on hold, use Scroll to select the desired call then press Resume (soft key)

To redial last number dialled: -- Press Redial (soft key).

Pickup calls within group:

-- Lift handset and press more (soft key) until you see Pickup (soft key).

-- Press Pickup (soft key). -- Press Answer (soft key).

Line Buttons/Speed Dial Buttons

Depending on configuration, these buttons provide access to:

-- Phone lines – the first button will always be your primary extension. Additional lines/ extensions that you have access to will appear on the button(s) below.

-- Frequently dialled numbers (speed-dial buttons)

The buttons illuminate to indicate status as follows: Green, Steady - Active call on this line (off hook). Green, Blinking - Call on hold on this line.

Orange, blinking - Incoming call ringing on this line.

Red - Line in use by someone else.

To mute a call: -- Press Mute.

Transferring calls

-- 1.During a call, press Trnsfer (soft key). This places the call on hold. -- 2.Dial the number.

To perform attended call transfer:

-- 3.When the party answers, announce the call. -- 4.Press Trnsfer (soft key)and hang up.

To perform unattended call transfer: -- 3.When phone rings press Trnsfer (soft key). -- 4 Hang up.

Note:If you do not want to complete the transfer , press End Call (soft key), then press Hold (soft key) to return to the original call.

Direct Transfer

You can directly join two independent calls and immediately drop yourself from the call. When you are connected to one call and have the other on hold:

-- 1.Use the Scroll key to highlight the call on hold. -- 2.Press DirTrfr (soft key)

The two calls are joined into one call.

Forward All Calls

To forward all calls to another number:

-- Press CfwdAll (soft key). You will hear two beeps.

-- Dial the number to which you want to forward all of your calls. The screen will display a message confirming the number or extension to which your calls are being forwarded.

To cancel call forwarding.

Soft Keys

Scroll Keys

Messages Directories

Services Settings

Volume Control

Headset Mute Speaker

-- Press CfwdAll (soft key).