Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Phone Status Menu
Table | Status Message, Description, and Possible Explanation and Action (continued) | ||
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Status Message |
| Description | Possible Explanation and Action |
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CFG file not found |
| Neither the | The configuration file for a phone is created when |
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| file nor default configuration file were | the phone is added to the |
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| not found on the TFTP Server. | Cisco Unified Communications Manager |
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| database. If the phone has not been added to the |
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| Cisco Unified Communications Manager |
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| database, the TFTP server generates a CFG File |
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| Not Found response. |
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| • Phone is not registered with |
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| Cisco Unified Communications Manager. |
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| You must manually add the phone to |
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| Cisco Unified Communications Manager if |
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| you are not allowing phones to |
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| See “Methods for Adding Phones to Cisco |
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| Unified Communications Manager” section on |
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| page |
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| • If you are using DHCP, verify that the DHCP |
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| server is pointing to the correct TFTP server. |
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| • If you are using static IP addresses, check |
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| configuration of the TFTP server. See |
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| “Configuring IP Network Settings” section on |
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| page |
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| server. |
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CTL Installed |
| A certificate trust list (CTL) file is | None. This message is informational only. |
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| installed in the phone. | For more information about the CTL file, see Cisco |
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| Unified Communications Manager Security Guide. |
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CTL update failed |
| The phone could not update its | Problem with the CTL file on the TFTP server. |
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| certificate trust list (CTL) file. | For more information, see Cisco |
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| Unified Communications Manager Security Guide. |
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Duplicate IP |
| Another device is using the IP address | • If the phone has a static IP address, verify that |
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| assigned to the phone. | you have not assigned a duplicate IP address. |
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| See “Configuring IP Network Settings” |
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| section on page |
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| • If you are using DHCP, check the DHCP server |
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| configuration. |
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LCS operation failed | The locally significant certificate (LSC) | For information about how to manage the LSC for | |
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| that is used for the security features did | your phone, see the “Using the Certificate |
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| not install properly. | Authority Proxy Function” chapter in |
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| Cisco Unified Communications Manager Security |
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| Guide. |
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LCS operation complete | The LCS was updated successfully on | For information about how to manage the LSC for | |
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| the phone. | your phone, see the “Using the Certificate |
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| Authority Proxy Function” chapter in |
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| Cisco Unified Communications Manager Security |
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| Guide. |
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Cisco Unified Wireless IP Phone 7925G,