Cisco Systems 7921 manual Prioritizing Critical Calls, Transferring Calls

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Prioritizing Critical Calls

In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.

Keep these terms in mind:

•Precedence indicates the priority associated with a call.

•Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone.

Want to choose a priority (precedence) level for an outgoing call

Contact your system administrator for a list of corresponding precedence numbers for calls.

Want to make a priority (precedence) call

Enter the MLPP access number (provided by your system administrator) followed by the phone number.

Hear a special ring (faster than usual) or special call waiting tone

You are receiving a priority (precedence) call. An MLPP icon on your phone screen indicates the priority level of the call.

Want to view priority level of a call

Look for an MLPP icon on your phone screen:

Priority Call

Medium priority (immediate) call

High priority (flash) call

Highest priority (flash override) or Executive Override call

Higher priority calls are displayed at the top of your call list. If you do not see an MLPP icon, the priority level of the call is normal (routine).

Want to accept a higher-priority call

Answer the call as usual. If necessary, end an active call first.

Hear a continuous tone interrupting your call

You or the other party are receiving a call that must preempt the current call. Disconnect immediately to allow the higher priority call to ring through.

Tips

•When you make or receive an MLPP-enabled call, you will hear special ring tones and call-waiting tones that differ from the standard tones.

•If you enter an invalid MLPP access number, a verbal announcement will alert you of the error.

Transferring Calls

Transfer or redirects a connected call. The target is the number to which you want to transfer the call.

Transfer a call without talking to the transfer recipient

1.From an active call, choose Options >Trnsfer.

2.Dial the target number.

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Contents User Guide Overview Physical Layout# ? Phone Screen Features Connecting Your Phone Install the battery Installing or Removing the Phone BatteryCharging the Phone Battery Remove the batteryUsing the AC Power Supply to Charge the Battery Using the USB Cable and PC Port to Charge the BatteryCharge the battery using the USB cable Powering On the PhoneCheck signal strength Headset Information Accessories for the Cisco Unified Wireless IP Phone 7921GSecuring the Phone with a Lock Set and Cable Lock Install the lock set on the phone Enter numbers Entering and Editing TextEnter characters Delete the last characterFeature Buttons and Menus Help System Phone ButtonsAccessing Voice Messages Choosing a Network ProfileCall Logs Directory Dialing Personal DirectoryDelete a PAB entry Add a new Fast Dial code not using a PAB entryPlace a call using a Fast Dial code Edit a PAB entryHandset, Headset, and Speakerphone AutoAnswer Speed DialingParked Calls Store an active call using Call ParkCall Pickup Use Abbreviated DialRemote-in-Use Logging Out of Hunt GroupsSecure Calls Prioritizing Critical Calls Transferring CallsCisco Extension Mobility Push to Talk ServiceUse Push to Talk service Log in to EMSoft Key Description URL Phone Features and Functions USA

7921 specifications

The Cisco Systems 7921 is a robust and versatile wireless IP phone specifically designed for enhancing communication in enterprise environments. As part of Cisco's Unified Wireless IP Phone portfolio, the 7921 features an array of innovative solutions that provide users with mobility and productivity right within their workspace.

One of the standout features of the Cisco 7921 is its support for IEEE 802.11b/g wireless standards, allowing for seamless connectivity to Wi-Fi networks. This enables users to make and receive calls anywhere within the network's coverage area, eliminating the limitations of traditional wired telephony. The phone also supports Voice over IP (VoIP), which offers improved audio quality and increased efficiency for voice communication.

The Cisco 7921 boasts a sleek and ergonomic design that promotes ease of use. The device is equipped with a backlit display that provides clear visibility, even in low-light environments. Users can easily navigate through the phone's intuitive interface, which allows for quick access to contacts, call history, and voicemail services. The phone also includes programmable buttons, giving users the flexibility to customize their experience.

In terms of audio quality, the 7921 employs advanced technologies such as wideband audio, which enhances voice clarity and reduces background noise. This is especially important in bustling workplace environments where distractions are common. The device supports a range of headset options, allowing users to choose between wired headsets or Bluetooth solutions for added convenience.

Security is a top priority for Cisco, and the 7921 incorporates various protocols to ensure secure voice communication. With support for WPA2 encryption and other security measures, users can feel confident that their conversations are protected against potential threats.

Another significant characteristic of the Cisco 7921 is its integration with Cisco Unified Communications Manager. This allows for centralized management of voice communications, making it easier for IT departments to deploy, configure, and maintain the devices across the organization. The phone also supports call management features such as call forwarding, transfer, and conferencing, further enriching the user experience.

Overall, the Cisco Systems 7921 wireless IP phone emerges as a reliable communication tool tailored for dynamic work environments. With its combination of mobility, superior audio quality, security features, and intuitive design, the 7921 stands as an ideal choice for organizations seeking to enhance their communication capabilities while fostering a collaborative workplace.
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