Cisco Systems manual Introduction, Web Portal, Telephony Toolbar, Cisco 7940/7960 IP Phone

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Cisco 7940/7960 User Guide

Introduction

The purpose of this document is to inform Zayo Managed Services users on how use the Cisco 7940/7960 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature. Some users may not have all of the functionality described in this document. Seat type purchased determines which features are available.

The Cisco 7940/7960 IP Phone

Display Screen

Line Buttons

Message

Waiting LightFootstand

Adjustment

Soft Keys

Voice Mail

Directories

Scroll arrows

 

 

 

 

Settings

 

 

 

 

 

 

 

 

Help

for accessing

 

 

 

 

 

 

 

 

 

 

 

 

display info

 

 

 

 

 

Volume

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Key pad

Headset

Mute

Web Portal

The Zayo Managed Services Web Portal is a robust online tool used to configure calling features such as do-not- disturb and selective call forward. While most features can be activated using the phone, you may want to explore the Web Portal to fully enjoy all of the powerful call management tools available. Please see your company’s Administrator for access to the Web Portal.

Telephony Toolbar

The Telephony Toolbar is a software application for Microsoft Outlook, Microsoft Internet Explorer, or Mozilla Firefox and can be used to configure calling features such as do-not-disturb and call forward, and can also be used for a wide variety of click to call features. The Telephony Toolbar complements the Web Portal and allows users easy access to often used calling features. Please see your company’s Administrator for more information on the Telephony Toolbar.

Zayo Managed Services

Cisco 7940/60 User Guide

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Contents Cisco 7940/7960 User Guide Table of Contents Cisco 7940/7960 IP Phone IntroductionWeb Portal Telephony ToolbarDocument Format Ad-Hoc Conference Calling Feature FunctionalityAccount Codes Verified Account Codes UnverifiedCall Forward Always Call Forward BusyCall Forward No Answer Directed Call Pickup Call ParkCall Park Retrieve Call PickupCall Transfer To Voicemail Call ReturnCall Transfer Blind Call Transfer ConsultCaller ID Delivery Per Call Cancel Call Waiting Per CallCall Waiting Caller ID Blocking Per CallDo Not Disturb DialingHold Last Number RedialSpeed Dial Voicemail