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Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature | Description | Configuration Reference |
| | |
Client matter codes | Enables a user to specify that a call relates | For more information, refer to the: |
(CMC) | to a specific client matter. | • | Cisco Unified CallManager |
| |
| | | Administration Guide, Client |
| | | Matter Codes chapter |
| | • | Cisco Unified CallManager |
| | | Features and Services Guide, |
| | | Client Matter Codes and |
| | | Forced Authorization Codes |
| | | chapter |
| | |
Conference | Initiates an ad hoc conference and then | For more information, refer to the: |
| conferences in other participants one at a | Cisco Unified CallManager |
| time. | System Guide, Cisco Unified IP |
| | Phones chapter. |
| | |
Configurable call | Allows you to specify information that | For more information, refer to the: |
forward display | appears on a phone when a call is | • | Cisco Unified CallManager |
| forwarded. This information can include the |
| | Administration Guide, |
| caller name, caller number, redirected | |
| | Cisco Unified IP Phone |
| number, and original dialed number. | |
| | Configuration chapter |
| | |
| | • | Cisco Unified CallManager |
| | | System Guide, |
| | | Cisco Unified IP Phones |
| | | chapter |
| | |
Direct transfer | Joins two established calls (calls that are on | For more information, refer to the |
| hold or in connected state) into one call and | Cisco Unified CallManager |
| drops the feature initiator from the call. | System Guide, Cisco Unified IP |
| Does not initiate a consultation call and | Phones chapter. |
| does not put the active call on hold. | | |
| | | |
| Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager |
5-6 | OL-10008-01 |
Contents
Cisco Unified IP Phone 7906G and 7911G
Page
Copyright 2006 Cisco Systems, Inc. All rights reserved
Page
N T E N T S
Security Restrictions
Safety
Vii
Configuring Features, Templates, Services, and Users
Viii
PNG File Requirements for Custom Background Images
Symptom The Cisco Unified IP Phone Does Not Register with
Supporting International Users B-1
Xii
Audience
Overview
Xiii
Organization
Xiv
Appendix C, Technical Specifications
Cisco Unified CallManager Administration
Related Documentation
Appendix B, Supporting International Users
Cisco.com
Obtaining Documentation
Xvi
Product Documentation DVD Ordering Documentation
Documentation Feedback
Xvii
Cisco Product Security Overview
Xviii
For Emergencies only security-alert@cisco.com
Reporting Security Problems in Cisco Products
Xix
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Definitions of Service Request Severity
Submitting a Service Request
Xxi
Obtaining Additional Publications and Information
Xxii
Xxiii
Convention Description
Document Conventions
Xxiv
Varoitus Tärkeitä Turvallisuusohjeita
Waarschuwing Belangrijke Veiligheidsinstructies
Xxv
Avvertenza Importanti Istruzioni Sulla Sicurezza
Warnung Wichtige Sicherheitshinweise
Xxvi
Aviso Instruções Importantes DE Segurança
Xxvii
Varning! Viktiga Säkerhetsanvisningar
Xxviii
Xxix
GEM Disse Anvisninger
Xxx
Xxxi
Xxxii
An Overview Cisco Unified IP Phone
Understanding the Cisco Unified IP Phones 7906G and 7911G
Cisco Unified IP Phones 7906G and 7911G
What Networking Protocols Are Used?
Networking Protocol Purpose Usage Notes
Dhcp
Srtp
UDP
What Features are Supported?
Related Topics
Feature Overview
Telephony Features Available for the Phone,
Configuring Telephony Features
Related Topic
Understanding Security Features for Cisco Unified IP Phones
Providing Users with Feature Information
Topic Reference
Overview of Supported Security Features
See the Troubleshooting Cisco Unified IP
See the Resetting or Restoring
Phone Security section on
Configuring Security on the Cisco Unified IP Phone
Feature Description
Section on page 3-17 for more information
Capf
Device Configuration Menu section on
Identifying Encrypted and Authenticated Phone Calls
Garp
Security Restrictions
Cisco Unified CallManager Database section on
OL-10008-01
Task Purpose For More Information
Phone Configuration window CallManager database
See the Configuring
See the Setting Up
Services section on
Softkey Templates
Installing Cisco Unified IP Phones
See the Adding Users to
Cisco Unified CallManag
Er section on
See the Providing Power
See the Installing
Cisco Unified IP Phones
7906G and 7911G
Configuration Menu
Startup Network Settings
Security on
Providing Information to
See Appendix a
Users
OL-10008-01
Preparing to Install Cisco Unified IP Phone on Your Network
OL-10008-01
Vlan
Providing Power to Cisco Unified IP Phones 7906G and 7911G
Power Outage
Obtaining Additional Information about Power
Power Guidelines
Power Type Guidelines
Understanding Phone Configuration Files
URL
Understanding the Phone Startup Process
Step Description Related Topics
Vlan
Cisco Unified CallMan
Phone Configuration
See the Understanding
Adding Phones to the Cisco Unified CallManager Database
Requires MAC Method Address?
Adding Phones with Auto-Registration
Adding Phones with Auto-Registration and Taps
Adding Phones with Cisco Unified CallManager Administration
MAC Address of a Cisco Unified IP Phone section on
Determining the MAC Address of a Cisco Unified IP Phone
Adding Phones with BAT
OL-10008-01
Setting Up the Cisco Unified IP Phone
Before You Begin
Handset, Speaker, Installing the Cisco Unified IP Phone,
Network Requirements
Cisco Unified CallManager Configuration
Safety
Setting Up the Cisco Unified IP Phone Before You Begin
Network and Access Ports, Handset, Speaker, Headset,
Network and Access Ports
Handset
Monitor Mode
Speaker
Headset
Activating Group Listen on the Phone
Audio Quality Subjective to User
Installing the Cisco Unified IP Phone
Connecting a Headset
Procedure Reference
154887
154389
Cisco Unified IP Phone Model 7906G Cable Connections
Cisco Unified IP Phone Model 7911G Cable Connections
Mounting the Phone to a Wall
Procedure
Before You Begin
Configuring Startup Network Settings
Verifying the Phone Startup Process
Configuring Security on the Cisco Unified IP Phone
Settings on the Cisco Unified IP Phone
Cisco Unified CallManager Administration Guide
Related Topic
OL-10008-01
Configuring Settings on Cisco Unified IP Phone
Displaying a Configuration Menu
Unlocking and Locking Options
Editing the Values of an Option Setting
Overview of Options Configurable from a Phone
Network Configuration Menu
Category Description Option
Network Configuration Menu
Option Description To Change
Option Description To Change
CTL File Screen section on
To the CTL File Screen section
Vlan ID
Option Description To Change
Option Description To Change
PC Vlan
Device Configuration Menu
CallManager Configuration Menu
State
Srst
Designation Description
Tftp
Http Configuration Menu
URL
Locale Configuration Menu
UI Configuration Menu
Media Configuration Menu
Ethernet Configuration Menu
Security Configuration Menu
10 Security Configuration Menu Options
QoS Configuration Menu
Displaying a Configuration Menu, Network Configuration Menu,
Network Configuration
Configuring Features, Templates Services, and Users
Telephony Features Available for the Phone
Feature Description Configuration Reference
System Guide, Understanding
Administration Guide, Feature
Call
CMC
FAC
System Guide, Call Pickup
Administration Guide , Meet-Me
Mcid
System Guide, Voice Mail
Mlpp
Button Templates section on
QRT
Administration Guide, Time
See the Configuring Softkey
Templates section on
Configuring Corporate Directories
Configuring Personal Directory
Configuring Softkey Templates
Modifying Phone Button Templates
Setting Up Services
Adding Users to Cisco Unified CallManager
Specifying Options that Appear on the User Options Web Pages
OL-10008-01
Customizing Cisco Unified IP Phone
Creating Custom Phone Rings
RingList.xml File Format Requirements
Ring CiscoIPPhoneRingList
Configuring a Custom Phone Ring
PCM File Requirements for Custom Ring Types
Creating Custom Background Images
List.xml File Format Requirements
List.xml Example
Configuring a Custom Background Image
PNG File Requirements for Custom Background Images
OL-10008-01
OL-10008-01
A P T E R
Security Configuration Menu
CTL File Screen
CTL File Information
Trust List Screen
Model Information Screen
Status Menu
CTL
MIC
LSC
Status Messages Screen
Press the Applications Menu button
Status
CallManager Administration section on
Network Configuration Menu section
Message Description Possible Explanation and Action
Adding Phones with Cisco Unified
Configuration Menu section on
Address
Address. See the Network Configuration
Menu section on page 4-7 section for
Phone. See the Firmware Versions Screen
Network Configuration Menu section on
Section on page 7-19 to verify the phone
See the Network Configuration Menu
Section on page 4-7 section for details
On page 4-7for details on assigning a
Network Statistics Screen
Select Network Statistics
PC port is in a link up state and has auto-negotiated
Firmware Versions Screen
OL-10008-01
Monitoring the Cisco Unified IP Phone Remotely
Accessing the Web Page for a Phone
Device Logs, Streaming Statistics,
Disabling Web Page Access
Device Information
Monitoring the Cisco Unified IP Phone Remotely
UDI
Network Configuration
Description
Description
Description
Description
Network Statistics
Ethernet Information Area Items
OL-10008-01
Device Logs
Streaming Statistics
Streaming Statistics
OL-10008-01
Troubleshooting and Maintenance
Resolving Startup Problems
Troubleshooting and Maintenance Resolving Startup Problems
Identifying Error Messages
Verifying Tftp Server Settings
Verifying DNS Settings
Creating a New Configuration File
Cisco Unified IP Phone Resets Unexpectedly
Verifying Physical Connection
Verifying Dhcp Settings
Identifying Intermittent Network Outages
Checking Static IP Address Settings
Verifying Voice Vlan Configuration
Eliminating DNS or Other Connectivity Errors
General Troubleshooting Tips
Problem Possible Cause
Summary Explanation
Unlocking and Locking Options section on page 4-3 for
Halfduxcollisionexceedthreshold
Performing a Basic Reset, Performing a Factory Reset,
Performing a Basic Reset
Operation Performing Explanation
Performing a Factory Reset
Locking Options section on
Unlocking and Locking Options
Section on page 4-3 . The press
Using the Quality Report Tool
Cleaning the Cisco Unified IP Phone
Where to Go for More Troubleshooting Information
Providing Information to Users
How Users Obtain Support for the Cisco Unified IP Phone
How Users Subscribe to Services and Configure Phone Features
How Users Get Copies of Cisco Unified IP Phone Manuals
How Users Access a Voice Messaging System
Cisco Unified CallManager section on
How Users Configure Personal Directory Entries
Supporting International Users
Appendix B Supporting International Users
Technical Specifications
Specification Value or Range
Cable Specifications
Network and Access Port Pinouts
Network Port Connector
Pin Number Function
Access Port Connector
RD+
OL-10008-01
Numerics
IN-1
IN-2
IN-3
IN-4
IN-5
IN-6
IN-7
IN-8
IN-9
IN-10
IN-11
Wall mounting Web Access Enabled 4-22web
IN-12
Page
USA