AT&T TL92420, TL92370, TL92320, TL92270, TL90070 Charge light is off, My caller ID isn’t working

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Appendix

Troubleshooting

The charge light is off.

•Make sure the power and line cords are plugged in correctly and securely.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

My caller ID isn’t working.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•The caller must be calling from an area that supports caller ID.

•Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

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Contents User’s manual Congratulations Compatible with Hearing Aid T-Coil TIA-1083 Parts checklist Table of contents User’s manualCID /-VOLUME Quick reference guideTone Using menus Feature menu Main menuInstallation Avoid placing the telephone base too close toCharger installation 866This Side UP facing up as Battery installation and chargingStep Charge light StepBattery installation and charging Battery charging Low battery or HandsetAdding and registering handsets Adding handset to your telephone baseAppendix Expand your telephone systemAdd and register a handset To deregister all handsets To resetReplace a handset Troubleshooting My phone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Handset registration is unsuccessfulBatteries do not hold a charge Troubleshooting My cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone Troubleshooting My calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off Common cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about corded telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Telephone operating range Technical specificationsDect 6.0 digital technology Extended range and clarity