AT&T TL92370, TL92320, TL92270, TL90070, TL91270 Troubleshooting, My phone doesn’t work at all

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase

accessories or replacement parts, visit our website at www. telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service.

My phone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure that the battery connector is securely plugged into the cordless handset.

•Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows Low battery, refer to page 9 for details.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•You may need to purchase a new battery. Please refer to Battery installation and charging (pages 7-9) in this user’s manual.

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Contents User’s manual Congratulations Compatible with Hearing Aid T-Coil TIA-1083 Parts checklist Table of contents User’s manualCID /-VOLUME Quick reference guideTone Using menus Feature menu Main menuInstallation Avoid placing the telephone base too close toCharger installation 866This Side UP facing up as Battery installation and chargingStep Charge light StepBattery installation and charging Battery charging Low battery or HandsetAdding and registering handsets Adding handset to your telephone baseExpand your telephone system Add and register a handsetAppendix To reset Replace a handsetTo deregister all handsets Troubleshooting My phone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Handset registration is unsuccessfulBatteries do not hold a charge Troubleshooting Experience poor sound quality when using the speakerphone Hear other calls while using my phoneMy cordless handset does not ring when I receive a call Troubleshooting My calls cut in and out while I’m using my cordless handset System does not receive caller ID when on a call Charge light is offMy caller ID isn’t working Common cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about corded telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range Extended range and clarity