Appendix
Troubleshooting
•If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect the jack to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.
•Your line cord may be defective. Try installing a new line cord.
I cannot dial out.
•Try all the suggestions above.
•Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
•Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, try muting the cordless handset before dialing, or dialing from another room with less background noise.
•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
•Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.
•Move the cordless handset closer to the telephone base. You may have moved out of range.
•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
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