AT&T CL80111 user manual System does not receive caller ID when on a call

Page 20

Appendix

Troubleshooting

System does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller

ID service, and if both telephone service providers use compatible equipment.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

16

Image 20

Contents User’s manual Congratulations Parts checklist Table of contents Installation Avoid placing the telephone base too close toQuick reference guide handset MUTE/DELETEMENU/SELECT Main menu Charger installation Battery installation and charging Battery indicators Battery status ActionLow battery ChargerStep Charge light StepAdding and registering handsets Deregistering handsets Press and hold /HANDSET Locator onDeregister all devices? Release /HANDSET LocatorTroubleshooting Handset registration is unsuccessfulMy telephone doesn’t work at all Cannot get a dial toneCannot dial out My cordless handset isn’t performing normallyHear other calls while using my phone Batteries do not hold a chargeExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t workingSystem does not receive caller ID when on a call Charge light is off or blinking Common cure for electronic equipmentMaintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Technical specifications