AT&T 8243 Case of Difficulty, If the phone doesn’t work at all, check these items first

Page 24

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone doesn’t work at all, check these items first:

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If the handset does not beep when you press P, the battery might need charging.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set to dial pulse (see INSTALLATION).

If the above suggestions don’t solve the problem, try re-initializing the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

If you hear a two-beep signal when you try to use the handset:

•You might be out of range. Move closer to the base and try again.

•If moving closer to the base doesn’t help, try following the directions above for re-initializing the handset and base.

If the phone does not ring when you receive a call:

•Make sure the handset ringer is on.

•Make sure the telephone line cord is connected firmly to the base and the telephone jack.

•Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.

•You might be too far from the base; move closer.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

23

Page 23 Page 25
Image 24
Page 23 Page 25
Contents MHz Cordless Telephone Advanced American Telephones. All rights reserved Contents Before YOU Begin About Caller Identification Caller IDInstallation Before You InstallTable/Desk Installation Wall Installation Check for dial toneFollow Steps 3-5 in Table/Desk Installation Feature Settings Time/DateRinger Selection Auto Answer On/OffHandset Volume Answer a CallMake a Call Flash Call WaitingTelephone Operation Handset LocatorTemporary Tone Dialing Headset JackOperating Range Display Screen MessagesTelephone Memory Store Memory NumbersEdit Numbers Stored in Memory Delete Numbers Stored in MemoryMove Numbers Stored in Memory Delete a Specific NumberDial Memory Numbers Caller ID Operation About Call HistoryReview Call History Delete Call History Dial a Displayed NumberDelete a Specific Call Delete All CallsStore Call in Memory To LOCATION?Call Block Turn Off Call BlockPrivate Name Charging the Handset Battery Pack BatteriesReplacing the Handset Battery Pack If the phone does not ring when you receive a call Case of DifficultyIf the phone doesn’t work at all, check these items first If you hear noise or interference when using the phone If you hear other calls while using your phoneIf you lose a call after changing channels
Top Page Image Contents