Symptom | Possible Causes | Possible Solutions | |
No ring on incoming | Out of range. | Move closer to base. | |
call, or handset makes | Retractable antenna | Fully extend telescoping | |
hissing sounds. | |||
not fully extended. | antennas on base and | ||
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| handset. | |
| If you have more | Place correct handset | |
| than one | in base for at least 10 | |
| wrong handset | seconds. | |
| placed in base. |
| |
| System is program- | Reprogram extension | |
| med so line does not | so the line rings (see | |
| ring at extension. | system documentation). | |
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| |
Battery pack goes | Power outage or | Plug base into an outlet | |
dead when handset is | base is unplugged. | not controlled by a | |
in base. |
| switch. | |
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Charge light doesn’t | Battery contacts | Rub battery contacts | |
come on when | need cleaning. | lightly with a soft | |
handset is in base. |
| eraser. Be sure battery | |
|
| contacts on handset | |
|
| touch contacts on base. | |
| Base not powered. | Plug base into outlet not | |
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| controlled by switch. | |
Handset doesn’t | Recent occurrence | Remove handset from | |
respond to repeated | of lightning or strong | base and then replace | |
button presses. | electrical interfer- | for 10 seconds; or | |
| ence. | Unplug base from AC | |
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| wall outlet for one | |
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| minute, plug back into | |
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| outlet, and place | |
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| handset on base for 10 | |
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| seconds; or | |
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| Unplug line cord from | |
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| base for one minute, | |
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| then reconnect it; or | |
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| Remove handset | |
|
| battery pack for one | |
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| minute, replace, and | |
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| then place handset on | |
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| base for 10 seconds. | |
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