AT&T E2116 user manual Hear other calls while using my phone

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Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the base.

•Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the per- formance of your cordless phones and your router by:

a.Positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other.

b.Positioning your telephone base as far as possible from your rout- er, computer or any other computer devices.

c.Selecting channels 4 through 10 for your router (refer to your rout- er’s user manual for more information).

d.If you still have problems with the phone or the router, make sure the handset is ON and press CHAN until the performance improves.

•Press the CHAN button while on a call until the interference has been eliminated.

•Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following elec- tronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a micro- wave oven.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•If you subscribe to DSL service and if you hear noise during conver- sations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.

I hear other calls while using my phone.

•Press the CHAN key while on a call to change to a clear channel.

•Disconnect the base unit from the telephone jack, and plug in a dif- ferent telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

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Contents GHz Cordless Telephone E2116 Need HELP? Information about Caller ID with Call Waiting See GHz Cordless Telephone E2116 Table of contentsDuring a call, press to mute microphone see Quick reference guideDate Time Press to make or answer a callPress to page the cordless handset Telephone BaseTelephone base Parts checklistTelephone Operating Range Battery Pack for Cordless HandsetBefore you begin Caller ID and Call WaitingTelephone base installation Is low Battery installation & chargingPress down on tab to open the battery door Plug telephone line cord into telephone cord wall jack Wall mountingBelt clip & optional headset Install belt clip as shown below if desiredSet cordless handset display date and time Choose cordless handset ringer volumeChoose cordless handset ringer sound Choose cordless handset display language Choose dial modeClear Voice Mail for all cordless handsets Last number redial Basic cordless handset operationMaking and answering calls Hands-free speakerphone callsHandset Locator Base operationOptions while on calls Speed dialing Memory capacityTo edit or delete a Speed Dial number Speed dialingTo enter a Speed Dial number To call a Speed Dial numberTo enter a name Entering names into directoryTo assign a distinctive ring Entering numbers into directoryTo enter a number Options while entering numbersTo call a displayed number Directory searchTo browse through the directory To search alphabeticallyTo make an entry into a Speed Dial entry Changing directory entriesTo edit an entry To delete an entryCompatible equipment How Caller ID worksCaller’s name Call logMissed calls About namesOn-Screen Message Reason Other options To review your call logTo review your call log To return a callNumber displayed as To dial a call log entryDialing options ExampleCall log cleared To delete call log entriesTo delete a single call log entry To delete all call log entriesEntry added to phone directory To add entries to phone directoryEdit name as desired Edit number as desiredScreen display messages Display screen messages, lights and tones Alert tones Indicator lightsMy phone doesn’t work at all TroubleshootingCAN’T Hear other calls while using my phone Hear noise Charge light is off Important Safety Instructions Especially About Cordless Telephones Pacemaker Patients Precautions for Users of Implanted Cardiac PacemakersFCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited WarrantyLimited Warranty Please retain your receipt as your proof of purchase Technical specifications Index
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