AT&T EL41108 user manual Connecting…, Ring when there is an incoming call, on the previous

Appendix C

Troubleshooting

My phone rings but when I try to answer the call the handset screen shows

CONNECTING…

•The cordless handset may be too far from the telephone base. Move closer to the telephone base and try to answer the call.

I cannot dial	•	First, try all the suggestions in The telephone does not
out.		ring when there is an incoming call, on the previous
		page.
	•	Make sure there is a dial tone before dialing. It is
		normal if the cordless handset takes a second or two to
		synchronize with the telephone before producing a dial
		tone. Wait an extra second before dialing.
	•	Make sure the telephone is set to the correct dial mode
		(pulse dial or tone dial) for the service in your area.
		Refer to the Dial mode section of this user’s manual
		(page 11) to set the dial mode.
	• If the other telephones in your home are having the same
		problem, the problem is in the wiring or local service.
		Contact your local telephone company (charges may apply).
	•	Eliminate any background noise. Noise from a television,
		radio, or other appliances may cause the telephone
		to not dial out properly. If you cannot eliminate the
		background noise, first try muting the cordless handset
		before dialing, or dialing from another room in your
		home with less background noise.
There is noise	•	The handset may be out of range. Move it closer to the
or interference		telephone base.
during a
telephone
conversation.

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