AT&T 2440 Case of Difficulty, If the phone does not work at all, check these items first

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•Make sure the battery pack is installed correctly.

•If the screen displays LOW BATTERY, place the handset in the base and charge for at least eight hours.

•If the battery does not charge after eight hours, replace it with Replacement Battery 2401, SKU# 91077.

If the above suggestions do not solve the problem, try re-initializing the handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

If you hear a two-beep signal when you try to use the handset:

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions below to re-initialize the handset and base.

To re-initialize the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait at least 15 seconds.

4Insert the handset battery pack.

5Connect the power to the base.

6Put the handset in the base to re-initialize.

7Wait for handset to display FOUND BASE.

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Contents With Caller ID/Call Waiting Advanced American Telephones. All rights reserved Contents Using More Than One Handset Before YOU BeginChoosing the Best Location About Caller ID with Call WaitingInstallation Install the handset batteryBelt Clip HeadsetTelephone Feature Setup-Handset Feature SettingsHandset Softkeys Handset Features Telephone Feature Setup-Base Base FeaturesAnswer a Call Make a CallFlash Call Waiting RedialVolume Telephone OperationMute HoldHandset Icons Volume Flash/Call WaitingTelephone Operation Telephone Directory Store a Number and Name in MemoryView a Memory Number Delete a Memory Number Edit a Memory Number Dial a Memory NumberTelephone Memory Store a One-Touch NumberDelete a One-Touch Number Dial a One-Touch NumberBase to All Handsets Base to One HandsetHandset to Base Handset to HandsetHandset to Base and All Handsets Transfer CallsBlind Transfer Announced TransferFour-Way Conferencing Caller ID Operation View Calls LogDial Displayed Call Record Display Dial OptionsDelete Call Records Store Call Record in Telephone MemoryCharge the Handset Battery Pack Battery LifeBatteries Replace the Handset Battery Pack Power Fail Operation Spare BatteryCase of Difficulty If the phone does not work at all, check these items firstIf you have no dial tone To re-initialize the handset and baseIf you hear noise or interference when using the phone If the phone does not ring when you receive a callIf your telephone misdials If the caller’s name or phone number is not displayed
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