AT&T 2230 Case of Difficulty, If the phone does not work at all, check these items first

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•Make sure the battery pack is installed correctly.

•If the screen displays LOW BATTERY, place the handset in the base or charger and charge for at least eight hours.

•If the battery does not charge after eight hours, replace it with AT&T Battery 2422, SKU# 23402.

If the above suggestions do not solve the problem, try re-initializing the handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

If you hear a two-beep signal when you try to use the handset:

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions below to re-initialize the handset and base.

To re-initialize the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait at least 15 seconds.

4Insert the handset battery pack.

5Connect the power to the base.

6Put the handset in the base to re-initialize.

7Wait for handset to display READY (or handset name).

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Contents With Caller ID/Call Waiting Contents About the Base and the Charger Before YOU BeginAbout Caller Identification Caller ID About Call HistoryBase Installation InstallationSpare Charger Installation Belt ClipHeadset Feature Setup Feature Setup MenuHandset Volume Ring Pattern Ring VolumeKey Click Auto AnswerDisable Key Lock Key LockHandset Name Clear Message Waiting Language SettingSet Dial Mode Telephone Operation Transferring a Call Temporary Tone DialingForwarding a Call Page/Handset LocatorMute Conference CallingStoring a Number and Name in Phone Book Telephone Phone BookDialing a Number in Phone Book Editing a Number/Name in Phone BookDeleting a Number/Name in Phone Book Reviewing Call History Caller ID OperationRemoving Call Records Removing a Specific Call RecordStoring a Call Record in Phone Book Display DialDialing Options Battery Life Charge the Handset Battery PackBatteries Replace the Handset Battery Pack If the phone does not work at all, check these items first Case of DifficultyIf you have no dial tone To re-initialize the handset and baseIf the phone does not ring when you receive a call If you hear noise or interference when using the phoneIf your telephone misdials If the caller’s name or phone number is not displayedAdvanced American Telephones. All rights reserved
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