AT&T 1477/1177 user manual Case of difficulty, Not work at all

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91-5677-20-00.ATT1477.RO.qxd 1950/2/13 ⁄U⁄¨ 07:21 Page 39

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does

• Make sure the battery pack is installed and charged correctly (see

not work at all

page 7).

 

• Make sure the AC adapter is plugged into an outlet not controlled by

 

a wall switch.

 

• Make sure the telephone line cord is plugged firmly into the base unit

 

and the modular jack.

 

• Make sure the base antenna is fully upright.

 

• If you have dial pulse telephone service, make sure the dial mode is

 

set to dial pulse (see page 11).

 

• If these suggestions do not work, unplug the base, remove and re-

 

insert the battery, then place the handset in the base to re-initialize.

 

 

Phone does not ring

•Make sure the ringer is on (see page 10 or 11).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Make sure the base antenna is fully upright.

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Press @PROG/CHAN to select another channel. If noise is excep- tionally loud, move closer to the base before changing channels.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Speakerphone/ Answering System 1477/1177 See GHz Cordless Speakerphone/ Answering System 1477/1177 Table of contentsQuick reference guide Press to enter Speed Dialing program Call Waiting is activatedStored in Speed Dialing memory Press to redial last number calledTelephone base Parts checklistTelephone operating range Before you beginAbout Caller Identification Into telephone jack Telephone base installationPlug long line cord Battery LOW Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredSet date and time Customizing your telephoneChoose language Choose dial modeHandset calls Making and answering callsBase Speakerphone calls Speed dialing & directory dialingWay conference calls Caller ID Handset Only Options while on callsCall waiting Ring silencing Handset OnlyTemporary tone dialing To adjust listening volumeMute Base Only Handset locator Handset locator & intercomIntercom calls Hold paging for 3-way conference callsDirectory numbers Speed Dial Numbers Directory DialingHandset Speed dialingTo enter a Speed Dial number Base Select to change or delete the number see To call, change or delete a Speed Dial numberEntering names into directory To browse through the directory Directory name searchTo search alphabetically To call a displayed numberTo move a listing To move, edit or delete a listingTo edit a listing To delete a listingCaller ID Operation To review your call log To review your call logTo return a call Other optionsDialing options To dial a call log entryExample #TwiceTo delete a single call log entry To delete call log entriesTo delete all call log entries Call log clearedEdit name as desired To add entries to phone directoryEdit number as desired Entry added to phone directoryMessage capacity Press to adjust playback volumeTo set day and time Day and time announcementsTo check day and time Press until correct minute is spokenTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement Elapsed recording time secondsOption selected Announce Only modeTo turn Announce Only on or off Feature options Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo record a memo Recording and playing memosTo play back a memo Speak into microphoneMessage window displays Message window displaysRemote access Screen display messages CONNECTING... The handset is waiting for a dial toneDisplay screen messages, lights and tones Alert tones Indicator lightsNot work at all Case of difficultyIf you lose a call Index Index Technical specifications Fold card here Remote access wallet cardCut along dotted line 91-5677-20-00.ATT1477.RO.qxd 1950/2/13 ⁄U⁄¨ 0721

1477/1177 specifications

AT&T 1477/1177 is a versatile telecommunications service designed to provide users with reliable access to essential information and services. It operates primarily in the United States and caters to both residential and professional sectors, enhancing connectivity and access to various utilities. The service is particularly known for its ability to connect users to customer support instantly and efficiently.

One of the main features of AT&T 1477/1177 is its user-friendly interface. Customers can easily access the service by dialing the number on their phone, whether landline or mobile. This feature ensures that even those who are not tech-savvy can receive support and information promptly. The service is designed to minimize hold times, offering users a rapid connection to a representative who can address their queries or concerns.

Another significant aspect of AT&T 1477/1177 is its integration with various digital technologies. The service utilizes Voice over Internet Protocol (VoIP) for call management, which enhances voice quality and reduces latency during conversations. This technology allows AT&T to manage call routing more effectively, ensuring that customers reach the right department without unnecessary delays.

Additionally, AT&T 1477/1177 is part of a broader effort to modernize communication services. It supports advanced customer relationship management tools that enable representatives to access customer information in real time. This capability allows for personalized service, where agents can quickly pull up the customer's history and preferences, leading to a more satisfactory experience.

Security is another essential characteristic of AT&T 1477/1177. The service employs robust encryption methods to protect user data during communication. This concern for privacy and security is critical in an age where data breaches are increasingly common, ensuring that customers can engage with the platform without fear of compromising their personal information.

Moreover, AT&T continuously evaluates the performance of its 1477/1177 service, utilizing analytics to assess call patterns and customer satisfaction. This commitment to improvement helps the company optimize its resources and further enhance the customer experience.

In conclusion, AT&T 1477/1177 offers a range of features that cater to the demands of modern telecommunications. With its user-friendly access, integration of advanced technologies, commitment to security, and a focus on customer satisfaction, it represents a significant step in improving the way customers connect with vital services.
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