AT&T E2520 user manual Case of difficulty, Not work at all

91-000020-021-000-E2520 Manual-ENG.qxd 2/13/1950 7:21 PM Page 29

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1–800–222–3111.

"Warning! Use Rechargeable Batteries Only" is displayed on screen

•Non-rechargeable batteries have been installed. They must be removed immediately and replaced with rechargeable NiMH batteries (see page7).

•Rechargeable batteries have been installed but may be old or need to be replaced. Remove and re-install the batteries and use normally until fully discharged then let them fully recharge in the handset or base.

•If the above measures do not correct the problem, your batteries should be replaced (see page 7).

	Telephone does	• Make sure batteries are installed and charged correctly (see page 7).
	not work at all	• Make sure the AC adapter is plugged into an outlet not controlled by a
		wall switch.
		• Make sure the telephone line cord is plugged firmly into the base unit
		and the modular jack.
		• Make sure the base antenna is fully upright.
		• If these suggestions do not work, unplug the base, remove and re-insert
		the batteries, then place the handset in the base to re-initialize.
	Phone does not	• Make sure the ringer is on (see pages 14).
	ring	• Make sure the telephone line cord and AC adapter are plugged in prop-
		erly (see page 6).
		• Make sure the base antenna is fully upright.
		• Move the handset closer to the base.
		• You might have too many extension phones on your telephone line to
		allow all of them to ring. Try unplugging some of them.
	If you hear noise	• Make sure the base antenna is fully upright.
	or interference	• You may be out of range. Move closer to the base.
	during a call
		• Appliances plugged into the same circuit as the base can cause
		interference. Try moving the appliance or base to another outlet.
		• The layout of your home or office might be limiting the operating range.
		Try moving the base to another location, preferably on an upper floor.
		• If the buttons don’t work, try placing the handset in the base for at least
		15 seconds.
		• Disconnect the base from the modular jack and plug in a corded tele-
		phone. If calls are still not clear, the problem is probably in your wiring
		or local service. Call your local telephone service company.
If you lose a call		• You were probably out of range. Move closer to the base. Before
while using the		placing another call, set the handset in the base for at least 15
handset		seconds.

29