AT&T 993 user manual Troubleshooting

Page 63

Appendix

Troubleshooting

My calls cut in and out when I am using the telephone.

Other electronic products can cause interference to your telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, room monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and other cordless telephones.

If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

Disconnect the telephone base from the modular jack and plug in another corded telephone. If the calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

Do you have DSL service? If yes, you need to have a DSL filter installed. Contact your DSL service provider for a DSL filter.

I hear other calls

• Disconnect the telephone base from the telephone

when using the

jack. Plug in a different telephone. If you still hear other

telephone.

calls, the problem is probably in the wiring or local

 

service. Call your local telephone company.

 

 

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Contents User’s manual On purchasing your new AT&T product CongratulationsStop Table of contents Call history Caller ID AppendixProduct overview Dial pad keys Quick reference guideCall History Press to display caller ID information Auto Redial Press to activate the auto-redialPause Parts checklist Glossary Avoid placing the telephone too close to Telephone locationOptional spare battery Telephone installation Confirm Lines 1 Connect the power adapterConnect the handset to the telephone Check for a dial tone800 222-3111.In Canada, dial 1 866 Data portReverse the handset tab Connect the power cord to the telephoneWall mounting Rotate the mounting bracketTwo-line modular wall jack 800 222-3111.In Canada, dial 1 866 Optional headset Menu operation To exit Feature SETUP, press and hold EnterMenu structure Feature setup Turn auto speaker on or offSet the primary line Turn automatic line selection on or off Set preferred mode Set the time and date Set the scroll rate Turn screen backlight on or offTurn the central office voicemail Covm indicator on or off Turn NEW Call light off Program home and local area codes Feature setup Set call history Choose how to store repeat calls in call historyLanguage Set the display language Turn caller ID with call waiting on or offMake, answer or end a call Handset Basic operationMake, answer or end a call Headset Timer Volume Handset/Speakerphone/Headset volume controlRinger volume Redial Speakerphone or headsetDisplay dial Press Auto Redial again Auto redialTo release hold and return to the call Switch between lines during a callOptions while on calls HoldPlace a conference call on hold MuteConference calls To end a conference call, hang upLow battery indicator Conference calls Talk privately with one callerLights and what they mean Lower key One-touch speed dialStore a number in one-touch View a one-touch entry Store a pause in a one-touch entryStore a flash in a one-touch entry Store a wait in a one-touch entryDial a one-touch number Erase a one-touch number Edit a one-touch numberChain dialing Menu structure Directory operationStore a name and number in the directory Store a wait in a directory number Edit a directory entry Edit a name in the directory Review directory entriesEdit a directory entry Edit a number in the directory Dial a number from the directory Primary line onRemove a name and number from the directory Information about caller ID with call waiting Caller ID operationHow caller ID works Call ID operation Call waitingMessage waiting and NEW Call lights Call history operation Remove all calls from call history . Press Call History Review records in call history by lineDial options Dial a number from call historySave a call history entry to the directory Error Display screen messages Out of Area Troubleshooting Eliminate any background noise. Noise from a Troubleshooting NEW Call light flashes One-touch operation beginning onCID del shown Power Failure isMemory Error Time and date onImportant product information Especially about corded telephones Repair instructions FCC and Acta informationProduct identifier and REN information Connection and use with the nationwide telephone networkProgramming/testing of emergency numbers Rights of the telephone companyHearing aid compatibility Part 15 of FCC rules Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Feature Default Default settingsGeneral product care Technical specifications Index Index
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