Nortel Networks NP-4046-100 manual Telephone features

Telephone features

Some of these features may be programmed onto the FCT menu. Refer to Accessing the menu features for directions about how to use features programmed on the menu. Note that you can also manually activate menu features with the codes given below.

You use the following feature codes by selecting the Feature menu item, then by entering the feature code. Refer to Accessing Business Communication Manager feature codes.

Call Center	9 WXY 0 QZ	4 GHI
Agent Login
	Login and receive calls as an Call Center agent if the Call Center feature is active
	on your system.
Call Center	9 WXY 0 QZ	8 TUV
Agent
Make Busy	Temporarily stop receiving calls from the Call Center system.
Call Forward	4 GHI	Cancel # > 4 GHI

Send your calls to another telephone in your system.

Call Park

7PRS 4 GHI

To put a conference on hold: Press HOLD . The other two callers can still talk to each other. If you were the one who initiated the conference, the link drops.

				<		to return to the conference. If off-hook is programmed on the
	Press				SND
	FCT menu, you can also choose FCT Off-hook to return to the conference.
Conference	1					Cancel # > 1
	To put a conference on hold: Press							. The other two callers can still talk to
							HOLD
	each other. If you were the one who initiated the conference, the link drops.
				<
	Press				SND	to return to the conference. If off-hook is programmed on the
	FCT menu, you can also choose FCT Off-hook to return to the conference.
DN query		<	0 QZ

Display the directory number of the handset.

Do Not	8 TUV	5JKL	Cancel # > 8 TUV 5JKL
Disturb

When you are not on a call, prevent all incoming calls, except priority calls, from ringing at your telephone. When you are on a call, block an incoming priority call.

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