Nortel Networks NN10033-111 manual Interworking with third-party voicemail servers

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Nortel Networks Confidential

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other SIP endpoints (such as the SIP Multimedia Web Client or an i2004 controlled by the IP Client Manager (IPCM) for voice over IP calls.

An MCP alias must be set up for each user so that the alias is the same as the Calling Line ID sent from the TDM switch to the MCP over PRI. When a non-CDS MCP user calls a CDS user, the call is sent out the gateway to the CDS user’s TDM phone and the non-CDS user’s public/private charge ID is used to identify them to the TDM switch as the calling party. This charge ID is sent to the Converged PC Client, on the SimRing leg of the call, and is used by the Converged PC Client to contact the calling party’s MCP client. Therefore, the non-CDS user’s charge ID must be included as an alias in the non-CDS user’s provisioning. A non-CDS user’s charge ID cannot be shared amongst users within a domain because the charge ID must be included as an alias and a user's aliases must be unique within a domain.

Calls to a CDS user must terminate to the existing switching system of the CDS user before the call is routed to the MCP. For example, the originator’s existing switching system must route calls using the existing systems, as opposed to sending the call to the MCP. This is required since all calls from the SIP PRI gateway are implied to have been triggered by the SimRing feature on the existing switching system.

Interworking with third-party voicemail servers

There are three major types of third-party voicemail servers. The following sections describe how the MCP can interwork with the following types of third-party voicemail servers:

SIP-based voicemail servers

Trunk-based voicemail servers

Line-based voicemail servers

SIP-based voicemail servers

SIP-based voicemail servers are SIP-enabled and can interwork directly with the MCP network. SIP is used to set up connections between the client and the voicemail server. The RTP Media Portal is used to carry the media packets between the client and the voicemail server.

Figure 3 shows how the MCP interconnects with a SIP-aware third-party voicemail server.

Copyright © 2003, Nortel Networks

MCP Interworking Basics

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Contents MCP Interworking Page Overview Interworking with PRI-enabled switchesHow is this chapter organized Functional descriptionSupported services Interworking with CS VPN Dialing MCP/CS 2000 Network viewCall Transfer Call ForwardAd Hoc Conference calls Media NegotiationRecursive Search Long Call Audit TimersHold RetrieveSupported media Interworking with third-party gatewaysQoS Interworking with traditional phones Switching systemExisting Converged DesktopConverged Desktop Services Etsi Configuration RequirementsSIP-based voicemail servers Interworking with third-party voicemail serversTrunk-based voicemail servers SIP-based Voicemail Server MCP networkLine-based voicemail servers Trunk-based Voicemail ServerLine-based Voicemail Server How this chapter is organized UpgradesUpgrades Nortel Networks Confidential Nortel Networks Confidential Upgrades Page Fault management Page Configuring the MCP SIP PRI gateway Configuration ManagementConfiguring CS 2000 interworking Configuration tasksProcedure 1 Access the SIP Provisioning Client Login requirementsProcedure 2 Configure a gateway for CS 2000 interworking Click LOG in NOW Gateway configurationExample Telephony routes configuration Procedure 4 Configure a trunk group for CS 2000 interworkingProcedure 7 Configure route lists for CS 2000 interworking Node name configuration Configure domain or sub-domain profile+M node name configuration Non-N+M node name configurationCS 2000 node authorization Configuring traditional phone interworking Configuring third-party gateway interworkingMCP configuration Switching system configurationAssign SimRing On switch To a lineEnabling SimRing on the DMS Assigning SimRing on a DMS lineSimring ACT Viewing DMS SimRing informationConfiguring third-party voicemail server interworking Page Accounting management Page Performance management Page Security and Administration Page Page MCP Interworking