Nortel Networks N0027379 01 Play messages Leave a Message, Open Mailbox, Call Forward, Interrupt

Play messages				Leave a Message
From your display telephone		From an outside tone dial telephone, dial your		Default code	Custom code*
				≤ ·°‚	≤·____
enter ≤·°⁄.		company’s telephone number.
Follow the voice prompts or the button options on your		When CallPilot answers, press •• and follow		Press ≤·°‚on your display telephone to record and send
display telephone to open your mailbox.		the voice prompts to open your mailbox.		a message directly to a mailbox without calling the extension
				number.
¤	‹	fl	°	Open Mailbox
Listen to New Messages	Record Message	Listen to Saved Messages	Mailbox Administration

Default code Custom code*

⁄* ⁄⁄ ¤* ‹* ‹‹* › fi fl ‡ ‡‡ ° · ••* ≤ ·°⁄ ≤·____

Skip	Pause/	Skip	Previous	Forward	Next	Message	Delete	Reply to	Press ≤·°⁄on your display telephone to access your
Backward	Continue	Forward	Message	Copy	Message	Envelope	Message	Message
									mailbox menus.
Replay		Skip to				Save		Return to	Refer to the Mailbox commands illustration in this card to review
									your mailbox menus.
		End				Message		Main Menu
* Applies only when message is playing.									Call Forward

Interrupt

Default code	Custom code*
≤·°‡	≤·____

Intercept a caller who is listening to your mailbox greeting or leaving a message.

You can program a feature code to a memory button with an indicator on your display telephone.

If you program the Interrupt feature to a memory button:

•While a caller is listening to your mailbox greeting or leaving a message, the indicator (ºor Ω) flashes for the Interrupt button.

Press the Interrupt button to retrieve the call.

To program a memory button for the Interrupt feature:

1.	Press ≤•‹.
2.	The display shows	Program Features.
3.	Press a memory button with an LCD indicator.

Retrieving a deleted message

You can retrieve an deleted message if you are still in a CallPilot session. A deleted message remains in your mailbox until you end your current CallPilot session.

After you delete a message, the number of new or saved messages shown on the display decreases by one. Press PLAY or ¤ to listen to your deleted messages.

When you play your deleted message, you have the option to save it. If you end the current session without saving the deleted message, it is permanently deleted from your mailbox.

Default code	Custom code*
≤·°›	≤·____

Press ≤·°›on your display telephone to forward calls directly to your mailbox.

To set up Call Forward remotely:

1. Use a tone dial telephone to call your company’s telephone

4.	Press ≤and then enter the feature code that you want to
	program.
5.	The display shows Programmed, then ends the session.

Call Record

Default code	Custom code*
≤·°·	≤·____

Send messages

From your display telephone enter ≤ ·°⁄.

Follow the voice prompts or the button options on your display telephone to open your mailbox.

From an outside tone dial telephone, dial your company’s telephone number.

When CallPilot answers, press •• and follow the voice prompts to open your mailbox.

	number. Wait for CallPilot to answer.
2.	While your greeting plays press ••.
3.	Enter your mailbox number and password, then press £.
4.	Press °¤ and then press ‹.
5.	Press ⁄ to enable or disable Call Forward.
6.	Press ⁄ to enable or disable Call Display.
	.

Record a telephone call and store the recorded call in your mailbox. Before you activate the Call Record feature, ask the parties on the call for permission to record it.

The System Administrator must enable the Call Record feature. In some areas Call Record is not available as it contravenes local laws.

¤ ‹ fl °

7. Replace the handset to end the session

Listen to New Messages Record Message Listen to Saved Messages Mailbox Administration Transfer

£		Default code	Custom code*
End		Recording	≤·°fl	≤·____

⁄

Replay

¤£

Erase Accept

Enter Mailbox Number

£ ‹ ›

Send	Delivery	Add
	Options	Recipients

⁄ ¤ ‹ ›

Certified	Urgent	Private	Timed
			Delivery

Transfer a call from your display telephone directly to a mailbox.

To transfer a call to a mailbox from your telephone:

1.Press ≤·°fl.

2.Enter the mailbox number.

3.Wait until the display shows Call transferred before you use other features.

Other features

For more information about all the CallPilot features, refer to the CallPilot Reference Guide. This guide explains in detail:

•	Automated Attendant	•	Outbound Transfer
•	Alternate extensions	• Replying to a message
•	Alternate language	•	Target Attendant
•	Call Screening	•	Transferring calls
•	Company Directory	• Mailbox Park and Page
•	Message options	•	Express Line Messaging

•Off-premise Message Notification

*If custom codes are available for your system