Nortel Networks 1120E manual Working without interruption, Additional call features

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Contents

Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Using Conferee Selectable Display . . . . . . . . . . . . . . . . . . . . 98 Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Working without interruption . . . . . . . . . . . . . . . . . . . . . . 102

Activating Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using AutoDial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using the Buzz feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Using Call Page Connect to make an announcement . . . . . 104 Using Centrex/Exchange Line Switchhook Flash . . . . . . . . . 105 Charging a call or charging a forced call . . . . . . . . . . . . . . . 105 Using Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Using Forced Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using the Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . 115 Using the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 123 Using Virtual Office on your Remote IP Phone . . . . . . . 124 Using Virtual Office on your Office IP Phone . . . . . . . . . 127 Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . 128 Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 129

Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 131

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Contents IP Phone 1120E Page Revision history Revision history Contents Configuring Local Menu options Making a callTalking with more than one person Incoming callsWhile away from your desk Working without interruption Additional call featuresAdditional phone features Using Hospitality features IndexContents Basic features About the Nortel IP Phone 1120EAbout the Nortel IP Phone 1120E Telephone controls IP Phone 1120ETelephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Using Encrypted Calling Call features and Flexible Feature CodesSecurity features Managing your Station Control Password Scpw To change your password ScpwTo turn Password Protection on or off ModePress the Done soft key Application text entry Entering text using the dialpadEntering and editing text Editing soft key description Part 1 Editing text using the soft keysTo edit text with the soft keys USB keyboard function keys during phone calls Entering text using the USB keyboardEditing soft key description Part 2 Connecting the components IP Phone 1120E connectionsConnecting the components of the phone Before you beginRelease the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menuUsing the Telephone Options menu To use the Telephone Options menuTelephone Options menu Adjusting the volumeTo adjust the volume Adjusting the display screen contrast Language… To adjust the display screen contrastSelecting a language To select a date and time format Selecting date and time formatTo select a language Choosing local dialpad tone Accessing display diagnosticsTo select Display diagnostics Viewing telephone information To choose a local dialpad toneDiagnostics To view IP Phone informationTo log only unanswered calls Configuring call log optionsConfiguring the Callers List log New call indication off New call indication on Configuring New Call IndicationTo configure New Call Indication Configuring Preferred Name Match To configure Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match offTo configure default area codes maximum of three Ring type… Choosing a ring typeTo edit area code display To choose a ring type Enabling or disabling Call TimerTo enable or disable Call Timer Enabling OnHook Default Path Changing feature key labelsTo enable OnHook Default Path Handsfree enable Headset enableTo restore the default labels To rename the labelsConfiguring the name display format To configure name display formatFirst name, last name Last name, first name Configuring Live DialpadTo configure Live Dialpad Configuring Telephone Options Enter key Configuring Local Menu optionsNavigation key functions in menus Part 1 Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Stop key Navigation key functions in dialog boxesUsing the 1. Preferences submenu Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Display SettingsTo configure Contrast or Sleep tools Contrast SleepTo select the language used in local menus Changing 2. LanguageLanguage Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP InformationUsing 2. Network Diagnostic Tools Using 3. Ethernet StatisticsUsing the 3. Network Configuration menu Using the 4. Lock MenuUsing 5. USB Devices USB DevicesUsing Off-hook dialing Making a callUsing On-hook dialing Using handsfree dialing To use handsfree dialingTo discontinue a handsfree call To mute a handsfree callTo switch from handsfree to handset To switch from handset to handsfreeTo switch from handsfree to headset To use a headsetTo search for a specific number Using the Directory applicationsMaking a call using Corporate Directory Making a call using the Personal Directory To scroll to a specific numberMaking a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers ListMaking a call using the Redial List To make a call using Redial ListViewing the date and time of a call To view date and time of a callUsing Predial To use PredialTo store an AutoDial number Using AutoDialTo edit a Predial number To display an AutoDial number To use AutoDialUsing Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFCUsing Last Number Redial To deactivate Ring Again before notificationEnter the Ring Again Deactivate FFC To use Last Number RedialUsing Speed Call To store a Speed Call numberPress the Speed Call Controller soft To make a Speed CallUsing System Speed Call Using HotLinePress the System Speed Call soft Press the System Speed CallUsing intercom calling To make an intercom callAnswering a call To answer a callWhile on an active call Placing a call on holdTo place a call on hold To retrieve a call on holdRedial List , or Callers List to select a Transferring a callTo transfer a call to a third party Using Timed Reminder Recall To use Timed Reminder RecallUsing Attendant Recall To contact the attendant while on a callUsing Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC To retrieve a parked callTo record a caller’s number for accounting purposes Recording a Calling Party NumberDisplaying incoming call information To use Call Trace without a Call Trace key Tracing a malicious callTo use Call Trace while on a call Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback keyEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupPickup Group FFC Enter the Pickup Directory Number FFCTo return to the first IP Phone call Using Call WaitingTo answer an incoming call while on another call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Forward All Calls Activate FFCInternal Call Forward Activate FFC Using Internal Call ForwardPress the Internal Call Forward key Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC IntForwardPress the Internal Call Forward key twiceTo deactivate Remote Call Forward Securing your IP Phone To lock your IP PhoneTo unlock your IP Phone Using the Call Join feature Talking with more than one personDirectory, Personal Directory, Redial Setting up a conference callTo set up a conference call To disconnect a conferee Using Conferee Selectable DisplayTo view active conferees Using Group Call Conference Count Display returnsGoodbye key To call group membersGroup Call FFC To answer a group callTo end a group call Working without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyAdditional call features Using AutoDial TransferUsing the Buzz feature Using Call Page Connect to make an announcementTo buzz the IP Phone linked to your IP Phone To connect to CallCharging a call or charging a forced call Using Centrex/Exchange Line Switchhook FlashTo use Centrex/Exchange Line Switchhook Flash Dial the Call Detail Recording FFC To charge a call in progressTo charge a call to an account when you transfer a call Using Enhanced Override Using Forced Camp-on To use Enhanced OverrideAnswering a call camped-on to your extension Overriding a busy signalTo use Forced Camp-on To use Privacy Release in an established state Using Privacy ReleaseTo override a busy signal Using Radio To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds To use Automatic Post-selectionTo answer a Radio Dial the Radio Paging Answer FFC. The paging tone soundsTo respond to a voice call Using Voice CallTo make a voice call To add an entry Additional phone featuresUsing the Personal Directory To edit an entry To delete an entry To search for an entryUsing the Callers List To dial an entry To delete the entire Callers ListUsing the Redial List To delete the entire Redial List Using Virtual Office Virtual Office connection availabilityLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Using Virtual Office on your Office IP Phone Office phone displays the message Logged OutLogging out of Virtual Office To log out from a Remote IP PhoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1Troubleshooting MG 1000B Part 2 Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFCActivating Message Registration To read metersPress the Message Registration key To change a meterTo reset a meter to zero Using Maid Identification To enter cleaning statusChanging the status of a room Displaying Room StatusTo read the status of a room 141 Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information Safety compliance EMC complianceOther DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved

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