Nortel Networks ATA 2 manual Feature List, Account Code, Alternate Line, Call Forward, Call Park

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$Feature List

Feature List

Account Code

û¥ß¡<plus the six digit Account code> while on a call. Allows you to track a call.

Alternate Line

ûÛ

Allows you to switch between your two intercom lines. When a line is in use, you hear an error tone informing you that the line is already in use.

Call Forward

û¥Ý

Directs your calls to another telephone connected to your Business Communications Manager system. Press the feature code followed by the extension number of the telephone to receive the forwarded calls.

To cancel Call Forward, press û£Ý.

External Call Forward: To direct your calls to telephones outside of your Business Communications Manager system:

1.Enter the feature code.

2.Enter the entire external number, including any routing codes.

3.Enter ûÛ.

Call Park

û¥àÝ

Parks the call on hold and allows it to be retrieved from any other telephone within the system. When the call park is successful, you hear a confirmation tone and the call is parked on the highest numbered park code in the system. If call park is unsuccessful, you hear an error tone and remain connected with the call.

Note: Tones must be ON. For a list of park codes, see your System Administrator.

Call Park Retrieve

A parked call can be retrieved from any Business Communications Manager telephone by lifting the handset and pressing the Call Park code.

Business Communications Manager ATA 2 User Guide

P0941629 Issue 05

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Contents Business Communications Manager ATA 2 User Guide Page Contents Troubleshooting for Data Applications Data CommunicationAbout Business Communications Manager ATA What does ATA 2 do?Alternate Line Feature ListAccount Code Call ForwardCall Queuing Call Pick-up DirectedCall Pick-up Group Camp-onConference Hold Disconnecting One PartyHold Call Exclusive Conference Consultation Split ConferenceLast Number Redial Hold Call PublicHotline Line Pool SelectionRestriction Override Priority CallPrivacy Control Ring AgainSend Message Service ModeSaved Number Redial System Speed DialTransfer Transfer using announceTransfer using Conference Blind TransferVoice Messaging Trunk Answer from any TelephoneVoice Call ¥¡ââAuto-answer Modems and Answering Machines Data CommunicationSet Tones to OFF Modem and FAX Transmission CompatibilityTroubleshooting for Data Applications