Nortel Networks ATA 2 manual Call Pick-up Directed, Call Pick-up Group, Call Queuing, Camp-on

Callback for Call Park

Alerts you to the external call you parked and that has remained unanswered for a set period of time. If your telephone is not in use, callback causes your telephone to ring. If your telephone is in use, you hear the callback tone over the handset.

Call Pick-up (Directed)

û¥àß<plus the ringing number>

Allows you to answer a ringing telephone within your Business Communications Manager system.

Call Pick-up (Group)

û¥àÞ

Allows you to answer any ringing telephone within your Business Communications Manager pick-up group.

Call Queuing

û¥¡âÚ

Allows you to answer the first incoming external call to your telephone, while you are on a call. All other incoming callers hear a busy signal unless there is another telephone programmed to ring on the same line.

Camp-on

û¥¡Û<plus the extension number>

Allows you to reroute an external call or a call from a Centrex system telephone to another Business Communications Manager system telephone.

Conference Call

û¥Ü

Allows you to establish a three-way conference between yourself, one external call and one intercom call, or two intercom calls. Line pool access allows you to establish a conference between yourself and two external calls.

To establish a conference call:

1.Make or answer the first call.

2.Press ûÛ. This automatically places the first call on hold.

3.Make or answer the second call.

4.Press û¥Üto complete the conference.

Note: If the second call is busy, replace the handset and press ûÛ to return to the first call.

P0941629 Issue 05 Business Communications Manager ATA 2 User Guide