Grandstream Networks GXV-3000 user manual Software Upgrade, Firmware Upgrade through TFTP/HTTP

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GXV-3000 User Manual

Grandstream Networks, Inc.

6 Software Upgrade

Software (or firmware) upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

6.1 Firmware Upgrade through TFTP/HTTP

To upgrade via TFTP or HTTP, user needs to select TFTP or HTTP upgrade method. “Upgrade Server” needs to be set to a valid URL of a HTTP server. Server name can be in either FQDN or IP address format. Here are examples of some valid URL.

e.g. firmware.mycompany.com:6688/Grandstream/1.0.0.18 e.g. 168.75.215.189

There are two ways to set up the Upgrade Server to upgrade firmware, namely through the Key Pad Menu or via the GXV-3000’s Web configuration interface. To configure the Upgrade Server via Key Pad Menu options, select “System Config” from the Main Menu, then select “Upgrade Preferences”. Under this sub Menu, user can edit Upgrade Server in either an IP address format or FQDN format. Choose “Save and use TFTP” or “Save and use HTTP” to select upgrade method. And select “Reboot” from the Main Menu to reboot the phone.

To configure the Upgrade Server via the Web configuration interface, open up your web browser and enter the IP address of GXV-3000. Enter the admin password to get into the web configuration interface. In the ADVANCD SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Upgrade Server” field. Select TFTP or HTTP upgrade method. Once these settings are entered, user needs to update the change by clicking the “Update” button. Then “Reboot” or power cycle the phone, the firmware files will be fetched upon booting up.

If the configured upgrade server is found and a new code image is available, the GXV-3000 phone will attempt to retrieve the new image files by downloading them into the phone’s SRAM. During this stage, the GXV-3000 phone’s LCD will show firmware file downloading process. Upon verification of checksum, the new code image will be saved into the Flash. If firmware upgrade fails for any reason (e.g., TFTP/HTTP server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the GXV-3000 phone will stop the upgrading process and simply boot using the existing code image in the flash.

Firmware upgrading may take as long as 45 minutes over Internet, or just 5 minutes on a controlled LAN. It is strongly recommended to conduct firmware upgrade in a controlled LAN environment whenever possible.

For users who do not have local TFTP server, Grandstream provides a NAT-friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically. Please check the Services section of Grandstream’s Web site to obtain this TFTP server IP address:

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Contents GXV-3000 For Firmware VersionTable of Contents Grandstream Networks, IncRestore Factory Default Setting Glossary of Terms Welcome Installation What is Included in the PackageConnecting Your Phone Wall Mount Safety Compliances WarrantyProduct Overview Key Features Software FeatureGrandstream Networks, Inc Hardware Specification Model GXV-3000Using GXV-3000 IP Video Phone Getting Familiar with LCDIcon LCD Icon Definitions Getting Familiar with Keypad Key Button Key Button Definitions LINE1-LINE3Handset, Speakerphone and Headset Mode Making and Answering Phone CallsMultiple SIP Accounts and Lines Making Calls using IP Address Making CallsCall Hold Call Waiting and Switch between CallsReceiving Calls 192*168*1*60#50629 3-Way Conferencing Pending Only work in Audio mode Call TransferChecking Message and Message Waiting Indication Mute / Delete Camera BlockCall Features Configuration Guide Configuration with KeypadGrandstream Networks, Inc Configuration with Web Browser Access the Web Configuration MenuEnd User Configuration Web Access Web Port Web AccessPassword End UserGrandstream Networks, Inc TV Output Camera LensCorrection Hardware RevisionAdvanced User Configuration Grandstream Device ConfigurationAdmin Password Admin SilenceSuppression Grandstream Networks, Inc Grandstream Networks, Inc Grandstream Networks, Inc Individual Account Settings Account Active Yes Account Name SIP Server Outbound ProxyEnable Video Payload type Special Feature Account Active Authenticate IDAuthenticate Account NameGrandstream Networks, Inc Grandstream Networks, Inc Enable Video Saving the Configuration ChangesJitter Delay Special FeatureRebooting the Phone from Remote Click to reloginConfiguration through Central Provisioning Server Software Upgrade Firmware Upgrade through TFTP/HTTPHttp//support.solarwinds.net/updates/New-customerFree.cfm Configuration File Download Managing Firmware and Configuration File DownloadAuxiliary Ports USB 2.0 PortCapture pictures via USB port Http//perso.wanadoo.fr/pierre.g/xnview/enxnview.htmlRCA style stereo audio & composite video output Headset Jack Restore Factory Default Setting StepGlossary of Terms AdslFqdn 323 264Http IP TelephonyOBP/SBC PPPoETCP VoIP
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GXV-3000 specifications

The Grandstream Networks GXV-3000 is a cutting-edge multimedia IP video phone designed to enhance business communication through advanced features and innovative technologies. This device stands out as a versatile solution for organizations looking for high-quality video conferencing, VoIP services, and a seamless interface for everyday communication needs.

One of the main features of the GXV-3000 is its support for high-definition video calling, which is essential for fostering clear and effective interactions. With a 7-inch LCD touchscreen display, users can navigate easily through options and settings, making it user-friendly for individuals at all levels of technical expertise. The touchscreen interface not only simplifies video calling but also allows for quick access to various applications, making it a robust tool for both personal and professional use.

The GXV-3000 integrates seamlessly with various VoIP protocols, ensuring compatibility with numerous telecommunications systems. It supports SIP and other standards, allowing users to make and receive calls over the internet while maintaining exceptional audio and video quality. Additionally, the device features a built-in web browser, enabling users to access online resources and applications directly from the phone.

Another notable characteristic of the GXV-3000 is its multi-line support, which allows users to manage multiple calls and contacts efficiently. This feature is particularly beneficial for busy professionals who need to stay connected with clients and colleagues simultaneously. Furthermore, the phone includes a variety of connectivity options, including Ethernet and Wi-Fi, providing flexibility in how it can be deployed in an office setting.

From a security perspective, the GXV-3000 offers enhanced security mechanisms to protect sensitive communication. It includes features like encrypted voice and video streams, safeguarding against potential eavesdropping or unauthorized access. Moreover, regular firmware updates ensure that users benefit from the latest security patches and enhancements.

In summary, the Grandstream Networks GXV-3000 is an advanced multimedia IP video phone that combines high-definition video calling, an intuitive touchscreen interface, and robust VoIP functionality. With its multi-line support, extensive compatibility, and strong security features, it is an ideal choice for businesses looking to elevate their communication experience. Whether for internal collaboration or external meetings, the GXV-3000 delivers an exceptional service that meets the demands of today's fast-paced corporate environment.