TROUBLESHOOTING TIPS
Problem |
| Explanation/Solution |
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Doesn’t answer, or answers on 10th ring | • | Make sure answerer is turned on. | |
| • | Memory is full, erase some messages. | |
| • Check AC power and phone line connections. | ||
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Incoming messages are incomplete | • Was an extension phone picked up? | ||
| • | The caller left a message that is longer than the | |
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| message length you set during setup. | |
| • | Memory is full. | |
| • You accidentally pressed ALL or NEW when | ||
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| you were playing the messages. | |
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Won’t respond to remote commands | • Must use | ||
| • | Must enter correct security code. | |
| • | Did unit hang up? If you take no action for a | |
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| period of time, it automatically hangs up. | |
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Answerer doesn't work | • | Unplug power cord from the electrical outlet | |
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| and plug it back in to reset the answerer. If that | |
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| doesn’t work, unplug the power cord from the | |
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| back of the unit and plug it back in. This is a | |
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| complete reset. | |
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Can't hear messages | • | Adjust volume control. | |
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Unit announces “Battery Low” | • | Install a new | |
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Can't restart message | • | You must play message for at least 5 seconds | |
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| before pressing REVIEW button. | |
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Messages indicator flashes rapidly | • | Memory is full. Erase messages. | |
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Battery good but messages were lost | • Was the AC power supply unplugged from back | ||
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| of unit? | |
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Greeting continues to play even after | • | This is normal operation. Auto disconnect is | |
an extension phone is picked up |
| delayed for 2 seconds after the unit answers a | |
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| call. If you are near the unit, press ALL or NEW | |
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| to stop the greeting. | |
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