Combing voice and data networking into a single box may be intimidating, but ADTRAN®’s high level of quality and reliability provide a platform you can have confidence in. Our reputation is a manufacturer whose equipment works the first time and continues to operate for years. Additional measures, such as Uninterrupted Power Supply (UPS), can provide protection against power outages. Interestingly, the mathematical probability of a single box failing is significantly lower compared to a multi-box approach. Plus, the cost savings gained from the NetVanta® 7100 Series enables you to purchase spares or a rapid replacement maintenance contract, which further reduces the risk of downtime.
39After our technical team has completed the certification training, is there a program available to assist us on the first few installs?
Yes. ADTRAN® offers an economical ACES Remote Telephone Installation service. This provides the installer with a trained ADTRAN representative who has been pre-scheduled and guaranteed to be available remotely via phone at the pre-appointed date/time.
40Will the NetVanta 7100 work with other SIP phones?
It depends. Certain features are vendor specific, but the basic voice services should interoperate. Check with ADTRAN for details on any specific SIP phone.
41Does the system support QoS?
Yes. Both Layer 2 Class of Service and Layer 3 Quality of Service is included to help prioritize delay-sensitive traffic, such as VoIP. 802.1q VLANs, 802.1p CoS, DiffServ, Weighted Fair Queuing, Class-Based Weighted Fair Queuing, and Priority Queuing are supported.
42How does ADTRAN handle E-911 calls?
The NetVanta 7100 will pass ANI to the service provider. The service provided should be interconnected to the Public Safety Answering Point (PSAP).
43Do we have to purchase or acquire additional software licenses?
No additional licenses are required for adding the ADTRAN IP phones or voice mail activation.
44How will ADTRAN make new firmware available? Is there a cost?
New versions of the NetVanta 7100 firmware will be available on ADTRAN®’s website at no charge. To generate recurring revenue, Certified Dealers can offer a fee-based service that provides the updates, implementation, and configuration services for your customers. This service can be implemented using ADTRAN’s optional n-Command™.
45Does the NetVanta 7100 support ACD call center applications?
The initial release includes UCD. A future release will include ACD for call center applications.
FAQs
NetVanta 7000 Series
46CanYes.the NIM and VIMs be installed in either slot? 47What about redundancy?