BT 300 Plus manual Technical, Protecting against vandalism and theft

Page 22

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Technical

Protecting against vandalism and theft

Your Payphone Contour 300 Plus is designed for use in constantly supervised and sheltered sites. It is not recommended for locations where there is any risk of vandalism or theft.

Connecting to the BT Network

The Payphone Contour 300 Plus is approved:

to provide a public payphone service

for multi-frequency (tone) and loop disconnect (pulse) dialling

for inductive coupling to appropriate hearing aids

for Call barring

for use with compatible:

PBXs

PABXs

key systems

dealerboards

key and lamp units

automatic call distributors which provide a BS6312 compatible port and meet the requirements for simple phones. Your supplier will be able to provide you with a list of compatible apparatus.

Maintaining your Payphone Contour 300 Plus

Keep the Payphone clean and make sure that the coin slots are always free of obstructions.

Do not polish the keypad.

Requirements for payphone notices

OFTEL Regulations require you to display a payphone notice which gives the following information:

details of limitations of access to the 100 operator service

what happens to unused coins

the minimum payment to make a call

the method of payment

the full postal address of the location of the payphone

the person who should be contacted about caller complaints

how calls are charged

an indication that 999 and 112 calls are free

a warning that calls may be overheard where other extensions are connected to the same line.

VAT liability

If you are registered for VAT, you will be required by HM Customs and Excise to account for the VAT on the cash you collect in your Payphone Contour 300 Plus.

Liability for calls

You must pay all the BT call charges. Calls are charged at standard BT rates.

You can set the rate that you charge for calls made from your Payphone Contour 300 Plus.

You might want to use the money you collect to contribute to the call charges and rental charges.

BT Chargecard calls

Calls made with a BT Chargecard which is charged to your Payphone Contour 300 Plus’s phone number will be charged on your phone bill in the normal way.

You will not be charged for calls made with other BT Chargecards.

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Contents Payphone Contour 300 Plus Calls and cash pages 4 Troubleshooting pages 20 Making calls and managing your cash You can make calls without using coinsMaking a call Changing the speech volume Calling a memory numberDon’t hang up at the end of the first call Making another callDial the next number you want Redialling the last number you called Press RedialChanging the ring volume Emptying the cash tray To reset to £0 Press 0HChecking your takings To leave the amount unchanged Press HFeatures Programming the features yourselfDisplay language FeaturepageFeature Reject Fake or Old coinsFree PIN changeBarring calls Call backMinimum fee Call chargesCharge 20pReverse charge calls Memory buttonsEnter TEL Free ID ToneBarred Cancelling a call typeNew call types Display languagesOld coins Fake coinsNew coins Call privacy Caller displayDialling types TimeDay ToneAutomatic SwitchboardsIncoming calls PauseDisplay says Check the cash box is not full TroubleshootingProblem Solutions Check that the coin slot is notYour Contour 300 Plus has a REN Technical Protecting against vandalism and theftPage EC Declaration of Conformity