Avaya BM32 manual Avaya Inc All Rights Reserved

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© 2007 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.

To locate this document on our Web site, simply go to http://www.avaya.com/support and search for the document number in the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site:

http://www.avaya.com/support

Software License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE AT http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s Web site at:

http://support.avaya.com/ThirdPartyLicense/

Interference

Using a cell, mobile, or GSM telephone, or a two-way radio in close proximity to an Avaya IP Telephone might cause interference.

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Contents BM32 Button Module Avaya Inc All Rights Reserved Introduction to the BM32 Button Module Contents BM32 Button Module User Guide Introduction to the BM32 Button Module Answering a Call

BM32 specifications

The Avaya BM32 is an advanced business communication device designed to enhance productivity and streamline user interaction in a corporate environment. It is primarily used in combination with Avaya's IP Officeâ„¢ platform, making it an ideal solution for businesses seeking to optimize their communication capabilities.

One of the standout features of the Avaya BM32 is its expansive 32-button configuration. Each button is customizable and can be programmed to assist users in managing multiple lines and rapid call handling. This feature is particularly beneficial for receptionists, customer service representatives, and other roles that require effective multitasking. The buttons can be set up for speed dials, direct line access, or even voicemail control, making it an incredibly versatile tool.

The BM32 boasts an LCD display that provides real-time information about active calls, voicemail status, and system notifications. This display enhances usability as users can easily monitor their call activities and manage their communications without needing to switch screens or devices.

In terms of connectivity, the Avaya BM32 supports both Power over Ethernet (PoE) and standard Ethernet connections. This flexibility allows for simplified installation and minimizes cable clutter, as it can be powered directly through the network cable. This is particularly beneficial in office layouts where electrical outlets may be limited.

The device also incorporates advanced audio technologies that ensure high-quality voice communication. Features such as wideband audio support enhance call clarity, delivering a more natural conversation experience. Additionally, the BM32 is equipped with noise-canceling technologies that filter out background noise, providing a clear and focused communication environment.

From a compatibility standpoint, the Avaya BM32 seamlessly integrates with various Avaya systems, including the latest iterations of the IP Office platform. This ensures that businesses can easily incorporate the BM32 into their existing infrastructure without the need for extensive system overhauls.

Furthermore, the device supports a range of communication protocols, including SIP (Session Initiation Protocol), which is crucial for modern VoIP communications. This compatibility not only enhances its functionality but also positions it as a future-proof investment for businesses looking to adapt to evolving communication standards.

In conclusion, the Avaya BM32 stands out as a powerful, multifunctional communication tool that enhances user productivity. With its customizable buttons, high-quality audio features, flexible connectivity options, and seamless integration with Avaya systems, it is an essential asset for businesses aiming to improve their operational efficiency and communication effectiveness.