Avaya Aria manual Reviewing messages, Forwarding a message, Replying to a message

Page 1

LISTENING AND RESPONDING

[ 1 ]

Reviewing messages

 

Review:

 

New voice messages

[1]

Saved voice messages

[1] [2]

New e-mail messages

[2]

Saved e-mail messages

[2] [2]

New fax messages

[3]

Saved fax messages

[3] [2]

 

 

TIP: Use playback controls as desired (see reverse).

 

Forwarding a message

 

At end of message

[6]

To forward message…

 

…Without comment

[1]

…With comment

[2]

When finished

[#]

Specify address

 

When finished

[#]

After entering all addresses

[#] [#]

Send message

[#]

Replying to a message

At end of message

-

Reply to sender

[8] [1]

-

Reply to all

[8] [2]

-

Reply to sender with original

[8] [3]

-

Reply to all with original

[8] [4]

Record reply

When finished

[#] [#]

Replying by calling internal caller

 

At end of message

[8] [8]

PRINTING A FAX OR E - MAIL

[ 1 ]

Printing a message after reviewing

 

At the end of the message, choose:

 

To print to default fax number

[2] [1]

To print to alternate fax number

[2] [2]

To print from the fax machine

[2] [3]

you are using

 

To send a fax to another recipient

[2] [4]

Printing messages before reviewing

 

Print:

 

All new fax messages

[8] [1]

A list of all messages in inbox

[8] [2]

A list of all new messages

[8] [3]

in inbox

 

Choose:

 

To print to default fax number

[1]

To print to alternate fax number

[2]

To print from the fax machine

[3]

you are using

 

To send a fax to another recipient

[4]

PERSONALIZING YOUR MAILBOX

[ 4 ]

Recording or changing prompts or greetings

[1]

Record prompt or greeting:

 

Personal greeting

[1]

Extended Absence greeting

[2]

Optional greeting 1

[3]

Optional greeting 2

[4]

Please Hold prompt

[5]

Name prompt

[6]

If prompt or greeting is already recorded:

 

Accept recording

[1]

Rerecord

[2]

Delete prompt or greeting

[3]

Using special features

[2]

To set:

 

Find Me on or off

[2] [1]

Call Me on or off

[3] [1]

Caller requested Notify Me

[4] [1]

on or off

 

Automatic Notify Me

[4] [2]

Call screening

[5]

Intercom paging

[7]

To review active options

[9]

Changing call handling

[3]

Choose:

 

Block all incoming calls

[1]

Prompt when extension

[2]

 

not answered

 

Prompt when extension busy

[3]

Select:

 

Optional greeting 1

[1]

Optional greeting 2

[2]

To review active options

[8]

To return to normal call handling

[9]

Setting a default fax number

[4]

Enter the new telephone number

 

Confirm

[1]

Change

[2]

Recording or changing announcements

[5]

Enter the announcement number

 

OR

 

 

If announcement is already recorded:

 

Accept recording

[1]

Rerecord

[2]

Delete announcement

[3]

Managing personal distribution lists

[6]

Create list

[1]

Edit list

[2]

Delete list

[3]

Review active lists

[4]

Changing your password

[9]

Enter new password, followed by

[#]

Reenter new password, followed by

[#]

RECORDING AND SENDING

[ 2 ]

Creating a new voice message

Record message

When finished

[#]

Enter destination address, followed by

[#]

After entering all addresses

[#] [#]

Specify delivery options (see below)

Send

[#]

To cancel recording

[*]

To spell name

[#]

Delivery options

 

Send immediately

[#]

Mark as priority/not priority

[2]

Mark for future delivery

[4]

Mark as private

[5]

CALL ANSWERING

When answering Find Me, Call Me, or screened calls:

To accept a call

[#]

To reject a call

[1]

To replay a Find Me or Call Me message

[3]

S H O R T C U T S

Bypass welcome greeting

[#]

When reviewing messages, skip:

 

From New to Saved to Deleted

[#] [#]

To start of message

[1] [1]

To end of message

[3] [3]

GENERAL TIPS

Pressed the wrong key?

To cancel or back up, press

[*]

Go back to Main menu?

 

Press [*] repeatedly until you hear “Main menu…”

 

Exiting your mailbox

 

Return to the Main menu, and press [*] again, or hang up.

Want to hear the menu again?

While listening to a menu, press

[0]

NOTE: Your system may not support all features. For

more information, check with your system administrator.

NOTE: This Quick Reference Guide should be printed only on 8½ x 14 inch stock. Printing it on stock of other sizes (such as 8½ x 11) makes the print too small to read.

Copyright © 2004, Avaya, Inc. All rights reserved. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the properties of their respective owners.

Disclaimer: Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the customer or end user.

Printed in the U.S.A. 05/2004

Document number: 11-300046 Issue 2

Aria® Telephone User Interface for Avaya Modular Messaging

QUICK REFERENCE GUIDE

1 1 - 3 0 0 0 4 6 I S S U E 2 , M AY 2 0 0 4

Image 1
Contents Setting a default fax number Using special featuresChanging your password Reviewing messagesMain Menu Personal ConfigurationVoice Messages Mail Messages