5799 Relate 2100 (BT Server4) 26/4/04 9:57 am Page 48
BT Relate 2100 (BT SMS Server) – Edition 5 – 23.04.04 – 5799
48 Help
Calls from the SMS server cause the ringer to chirp
Cable Networks (typically NTL/Telewest) deliver a single burst of ringing before the data which identifies the call as a text.
Contact BT if delivery of night calls cuases a disturbance. A personal delivery times profile can be
Further help and advice for SMS related queries on BT lines:
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.
BT Business customers – call 154, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.
For other telephone service providers please contact their customer services.
General sales enquiries:
BT Residential lines – call 150.
BT Business lines – call 152.
For other telephone service providers please contact their customer services.
Billing enquiries:
Refer to the telephone number shown on your telephone bill.