50 Help
General sales enquiries
•BT Residential lines – call 150. BT Business lines – call 152.
•For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
•Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
•Refer to the telephone number shown on your telephone bill.
You keep hearing an error beep
•You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com