Ameriphone Q90 Chapter Trouble Shooting, Symptom Cause and Corrective Actions

Page 25

CHAPTER 9

TROUBLE SHOOTING

If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance.

SYMPTOM

CAUSE AND CORRECTIVE ACTIONS

 

 

 

Keyboard “Lock Up” - Q90 not

First hold down

Ctrl Shift and ESC

responding

simultaneously for about 2 seconds. Then,

if the Q90 still does not respond, discon-

 

 

nect the AC adapter and momentarily

 

remove one battery. This resets the internal

 

microprocessor.

 

 

 

 

Nothing happens when Q90 is

No power. Check to make sure that both

turned on

ends of the AC adapter are firmly plugged

 

in. If you are using batteries, make sure

 

that each battery is properly installed and

 

that they are properly charged.

 

 

Batteries run down too soon after

Batteries may not be charged properly. First,

charging

completely drain the batteries by following

 

 

this procedure: Unplug the AC adapter,

 

unplug the telephone line, turn on the Q90.

 

Hold down Ctrl

then press

F1 to place

 

the Q90 on line. Leave the Q90 on until it

 

automatically turns itself off. Next, plug in

 

the AC adapter and the phone line and let

 

the Q90 charge for 14 hours. If this does

 

not work, your batteries may need to be

 

replaced. Replace with NiCad

 

rechargeable batteries.

 

 

NOTE: To avoid losing conversations

 

stored in memory, plug in the AC adapter

 

before removing the batteries.

 

 

 

 

No dial tone for keyboard dialing

Check to make sure both ends of the

 

 

telephone cord are firmly plugged in.

 

 

 

Nothing happens after you dial

Make sure you press Return

after

from keyboard

dialing the number. Pressing

Return

 

completes the dialing sequence.

 

 

 

 

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Image 25 Contents
X T T E L E P H O N E Additional Safety Notes for Canadian Users Important Safety InstructionsTable of Contents Chapter Introduction Q90 TTY Chapter Package ChecklistChapter Features Identification Press Q90 will ChapterSecondary Functions Power Connection Chapter InstallationDirect Phone Line Connection Telephone ConnectionCellular Phone and Cordless Phone Connection Chapter Setting UP Your Q90 TTYAdding Names and Numbers to the Phone Directory Menu Mode Settings Factory Preset Modes of OperationOther Settings Changing Menu Mode SettingsRinger Tone/Pulse DialingFlasher International12. *Auto Greet Answering Machine includes Auto Answer13. *Rings Before Answer Chapter Operating Your Q90 TTY Changing Other Settings InterruptHi-Speed Sticky KeyDialing from the Phone Directory Last Number RedialAnswering a Phone Call Dialing from a Cell Phone or Making a Phone Call Cellular Phone or Cordless PhoneAnswering a Cell phone or Cordless Phone Preparing to Print a Conversation Hi-SpeedTransmission Printing a ConversationTransfer Printing a Conversation with aVCO Voice Carry Over Calls Printing a Conversation Stored in MemoryHCO Hearing Carry Over Calls Useful Tips LockChapter Glossary Primary Functions MSG 1 & MSGChapter Glossary Secondary Functions On/Off Line This keyF8 Enter Password This Chapter Glossary of Menu Mode Settings Symptom Cause and Corrective Actions Chapter Trouble ShootingCaring for Your Q90 Chapter Maintenance InformationRecharging Batteries Figures Chapter TTY USER’S EtiquetteChapter Warranty Information Chapter Repair Information FCC Registration Communication Codes Baudot Code 45.5 or 50 Baud Chapter SpecificationsChapter Other Ameriphone Products Chapter Available Optional Accessories Accessories Order FormDialing, cell phone Index
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