AT&T Telephone Adapter Just finished, Can surf, Installation, Internet but have a, Blinking red

PROBLEM	RESOLUTION	PROBLEM	RESOLUTION
I just finished	1. Verify that the switch on the back of the TA is set to VoIP.	I can surf the	1. Your TA may be connected to the Ethernet port of your router
installation and	2.Make sure you follow the instructions step by step.	Internet but have a	and not directly to your cable/DSL modem. Confirm that your
cannot get a dial	3. Check that you do not have a router between the TA and	blinking red	cabling is correct according to Step 3.
tone on my phone.		status light and do	2. You may have a private IP address. If so, see “I have a private
	cable/DSL modem.
I had a dial tone	4. Make sure your phone is plugged into the jack of the TA (Line	not have dial tone.	IP address” on page 25.
			3. You can also try a hard reset of your TA to restore it to its
before, but do	1) and your phone is appropriately charged and in working or-
not receive a dial	der. One way to make sure is to try connecting your phone into		factory settings. See resolution step #8 under “I just finished
tone now.	any working telephone jack and see if you get a dial tone.		installation and cannot get a dial tone” to the left on this page.
	5. Check your connection between your TA and cable or		If the problem persists, call Technical Support
	DSL modem. The connectors on the Ethernet cable look like
		I get a Page Not	1. Re-read the instructions and make sure you followed them
	a regular phone connector, but wider. Make sure that these
	connectors “click” into place when they are plugged in.	Found error when	step by step. Make sure the Ethernet cables are “clicked” into
	6. See if your cable/DSL Internet service is operational. You	attempting to	place.
	should be able to access the Web with browsing software.	browse the Web with	2. Power all devices down and unplug your cable/DSL modem
	7. Power all devices down and unplug your cable/DSL modem	my computer.	and home router. Leave them off at least 15 minutes. Power up
			your cable/DSL modem and wait until all indicator lights are lit.
	and home router. Leave them off for at least 15 minutes.
			Plug your TA into a power outlet. Power up your router (if you
	Power up your cable/DSL modem and wait until all appropriate
			have one). Turn on your computer(s).
	indicator lights are lit. Plug your TA into a power outlet. Power
			3. If you still can’t browse, your computer may not be set to
	up your router (if you have one). Turn on your computer(s).
	8. If you still cannot get a dial tone, try a hard reset of your		“Obtain IP address automatically”. See “I need help getting my
			computer to obtain IP address automatically”, below.
	TA to restore it to its factory default settings. Power all devices
			4. Some cable users need to clone their MAC
	down and unplug your cable/DSL modem and home router.
	Follow the power-up sequence above, but when powering up		address to be fully functional with their operator’s network.
	the TA, HOLD down the reset button at the back, then HOLD		See “I need help cloning my MAC address”, below.
	the reset button down for about 10 seconds.
	9. If you still do not get a dial tone, contact technical support.		21