AT&T 100 Case of Difficulty, No Dial Tone, Calls Cannot Be Dialed, Or Are Dialed Slowly

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

No Dial Tone

Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connections at both ends.

Unplug the telephone and connect it to another modular jack. If it still does not work, try another telephone; if neither telephone works, the problem is not in this telephone. The trouble may be caused by local telephone company lines, central office equipment, or the wiring in your home.

Calls Cannot Be Dialed, Or Are Dialed Slowly

This product comes set in the tone (TT) mode. Make sure you choose the correct dialing method (TT/DP); touch tone dialing will not work if you have dial pulse service.

Telephone Does Not Ring

Make sure the RINGER Volume switch is not set to OFF.

If there are several other phones on the same line, try disconnecting some of the other telephones. Having too many telephones can also create problems such as low ringer volume or impaired quality during calls.

Other Problems

For customer service, visit our website at www.telephones.att.com or call 1 800 222-3111.

Please retain your receipt as your proof of purchase.

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Contents Traditional Telephone Parts Checklist Dial ModeTABLE/DESK Installation Check for dial toneWall Installation Receiver Volume Control OperationCalls Cannot Be Dialed, Or Are Dialed Slowly Case of DifficultyNo Dial Tone Telephone Does Not Ring