AT&T E560-2 There is no dial, Tone, Telephone, Does not ring, When there is an, Incoming call

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Troubleshooting

Problem

Suggestion

There is no dial

• First, try all the above suggestions.

tone

• Move the cordless handset closer to the

 

telephone base. It might be out of range.

 

• The telephone line cord might be malfunctioning.

 

Try installing a new telephone line cord.

 

• Disconnect the telephone base from the

 

telephone jack and connect a different telephone.

 

If there is no dial tone on this telephone either,

 

the problem is in the wiring or the local service.

 

Contact the local telephone company.

 

 

The telephone

• Make sure the ringer is on.

does not ring

• Make sure the telephone line cord and power

when there is an

adapter are plugged in properly.

• The cordless handset may be too far from the

incoming call

telephone base. Move it closer to the telephone

 

 

base.

 

• There may be too many extension telephones

 

on the telephone line to allow all of them to ring

 

simultaneously. Try unplugging some of them.

 

• Other electronic products can cause interference

 

to your cordless telephone. Try installing your

 

telephone as far away as possible from the

 

following electronic devices: wireless routers,

 

radios, radio towers, pager towers, cellular

 

telephones, digital telephones, intercoms, room

 

monitors, televisions, VCRs, personal computers,

 

kitchen appliances, and other cordless

 

telephones.

 

• Test a working telephone at the telephone jack.

 

If another telephone has the same problem, the

 

problem is in the telephone jack, the wiring, or

 

the local service. Contact your local telephone

 

company (charges may apply).

 

• The telephone line cord might be malfunctioning.

 

Try installing a new telephone line cord.

 

Re-install the battery and place the cordless

 

handset in the telephone base.

 

• Wait for the cordless handset to synchronize with

 

the telephone base. To be safe, allow up to one

 

minute for this to take place.

 

 

 

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Contents GHz Expansion Handset E560-2/E560-5 Need HELP? You may need to change your phone service to use this Information about caller ID with call waitingTable of contents Quick reference guide HandsetParts checklist Before you beginBattery & charger installation Low battery indicatorAdding new handsets To add a new handset Searching Replacing a handset To de-register all handsets E5640/E5643B/E5644BTo de-register all handsets E5655 only Re-registering a handset To re-register a handsetTo re-register a handset to a new telephone base Enter Base IDBelt clip & optional headset Troubleshooting Does not BatteryBattery does ChargeTone When there is anThere is no dial TelephoneProblem Troubleshooting Handset, None of the keys Or buttons work System does Hear noiseCordless Not receive callerMessages CommandsRecord message System areMessage window Common cure Day of the weekIs incorrect on For electronicImportant safety information Important safety information Especially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker PatientsEspecially about telephone answering systems FCC Part 68 and Acta FCC Part 68 and Acta FCC Part Limited warranty Limited warranty Limited warranty Limited warranty Please retain your receipt as your proof of purchase