Troubleshooting

Use Table 2-3 to assist in locating possible problems.

Table 2-3. AT&T PagePal Troubleshooting Suggestions

Problem	Troubleshooting Steps	Solution

Green LED flashes.	The LED flashes approximately	No action required.
	two times per second when the
	unit is operating normally.

Green LED glows steady.	This indicates that the control	If LED still glows steady, return
	logic is re-setting itself. Unplug	the unit for repair.
	the unit for five seconds, then
	plug it in again. This will re-start
	the unit.

No music source connected to the	Turn the Music Input volume	Leave the volume control turned
input, but there is noise on the	control to the full counter	down if no music source is to be
output in the music mode.	clockwise position.	used.

Hum, buzz or noise on the output	Using a piece of wire, short the	If the problem is fixed, leave the
in the music mode with a music	un-used music input pin to pin	pins connected.
source connected in a unbalanced	11 of J2.
configuration.

No music on the output with a	Check the volume control level.	Adjust as needed.
music source connected to the
input.	A higher priority in the PagePal	Verify and correct if needed.
	is active.
	Check the input and output	Verify and correct if needed.
	connections.

2-12 Installation

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