AT&T 0II722050-917 installation manual PagePal Troubleshooting Suggestions

Page 21

Table 2-3. PagePal Troubleshooting Suggestions (continued)

Problem

Troubleshooting Steps

Solution

 

 

 

Relay chatter when Tip and Ring

Verify that the Telephone

Change the Telephone Access

is connected to the PagePal.

Access Switch is in the proper

Switch to the appropriate

 

position for the application.

position.

 

 

 

When using the PagePal in the

Verify that the Telephone

Change the Telephone Access

Page Port mode a busy tone is

Access Switch is in the proper

Switch to the DL position.

returned when attempting to

position for the application.

 

access the PagePal.

 

 

 

Verify that Attendant Access is

Wait for the Attendant Access to

 

not active.

de-activate.

 

 

 

The PagePal is not being accessed

Verify that the host telephone

Connect the ground.

in the Ground Start mode.

system’s ground is connected to

 

 

Pin 1 of J2 on the PagePal or

 

 

Pin 2 or the RJ-11 jack.

 

 

Verify that the Telephone

Change the Telephone Access

 

Access Switch is in the proper

Switch to the GS position.

 

position for the application.

 

 

Tip and Ring may be reversed

If reversed, swap Tip and Ring.

 

(the Ring is always more

 

 

negative than the Tip).

 

 

Excessive loop length.

Must be less than 1200 ohms.

 

 

 

The PagePal answers a station

Verify that the Telephone

Change the Telephone Access

call, then immediately hangs up.

Access Switch is in the proper

Switch to the SA position.

 

position for the application

 

 

(SA not GS).

 

 

 

 

Dial tone or confirmation tone is

The Telephone Access Switch’s

Remove the Tip and Ring

sent to the speaker when the

position may have been

connection. Verify what mode of

PagePal has not been accessed.

changed while the Tip and Ring

operation is desired. Change

 

was connected.

the Telephone Access Switch to

 

 

the proper position. Re-install

 

 

Tip and Ring.

 

 

 

2-14 Installation

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Contents AT&T Compatibility Contents AT&T PagePal System Overview Front View of the AT&T PagePal DescrptionFeatures Page Installation Read and understand all instructions Important Safety InstructionsPage General Information Balanced to Unbalanced Recorder LoggingConnections Modular Telephone JackG E P a L Number Pin DescriptionTerminal Description AT&T PagePal J2 Terminal Block ConnectorWall Mounting Wall Mount InstructionsSlide Switch AdjustmentsMain Output Level ControlsTroubleshooting AT&T PagePal Troubleshooting SuggestionsProblem Troubleshooting Steps Solution Intended to be activated with a Night Bell is not active when it isLow AC or DC voltage Ring voltagePagePal Troubleshooting Suggestions Access PagePal Dry loop Page Port mode won’tAttendant Access is not No Attendant Access sourceTelephone, but it is desired No power LED With a Attendant Access sourceLow Volume on the output Output, but it is desiredAppendix A-FCC Regulations and Warranty FCC Regulations-PartRadio Frequency Interference Information You May Need to Supply the Telephone Company Connection and Use with Nationwide Telephone NetworkPage Limited Warranty and Limitation of Liability Warranty InformationInstallation and Maintenance Information Figure B-1. AT&T PagePal Functional Diagram Appendix B-AT&T PagePal Functional DiagramSafety Information Installation Steps Figure C-2. PageGuard Installation 1993 AT&T 0II722050-917 All Rights Reserved

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