TOA Electronics TS-200 manual Hanging UP a Call, Putting a Call on Hold, Transferring a Call

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H O L D

T S - 2 0 0 U S E R G U I D E

HANGING UP A CALL

You can hang up by pressing the R E L E A S E button or putting the handset back in the cradle.

PUTTING A CALL ON HOLD

You can put a call on hold by pressing the button. Once a call is on hold, you can hang up your phone without losing the call.

In order to get re-connected to a call that you previously put on hold, you must first lift the handset or press the S P E A K E R button, then press the H O L D button. You will be reconnected to your previous call.

Note: A call that was put on hold at a specific extension can only be retrieved from the same extension. In order to re-connect to a call from a different extension, use the call park and unpark functions.

TRANSFERRING A CALL

When you’re on a call, you can transfer it to another extension or voicemail box.

1. Press the T R A N

softkey to put the current call on hold.

2.Dial the number of the extension or * followed by the mailbox number if you are transferring the caller to a voicemail box.

3.Hang up the call. The person on hold will be connected to the number you just dialed.

4. If the number you dialed is busy or unavailable, you can press the C N C L softkey to get re-connected to your call on hold.

CONFERENCING CALLS

When you are on a call, you can add another person to create a three-way call.

1. Press the H O L D button to put the current call on hold.

2.Dial the number of the extension or phone number of the person you would like to conference in.

3.

Once the person has answered, press the CO N F button to add the call

 

currently on hold to your conversation.

4.

If the number you dialed is busy or unavailable, press the C N C L softkey

 

to get re-connected to your call on hold.

W W W.T A L K S W I T C H . C O M

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Contents E R G U I D E TalkSwitch is a division of Centrepoint Technologies Inc Table of Contents Page Important Safety Instructions Installing Your PhoneIntroduction W.T a L K S W I T C H . C O M Installation Part ChecklistWall Mounting Configure the Line Access Mode Setting UP Your TS-200 PhoneHeadset Operation Optional Setting the Date and Time Installing headsets with RJ22 connectorsOverview of the TS-200 Phone Using Your PhoneKEY Label Making a Call Phone DisplayReceiving Calls Putting a Call on Hold Hanging UP a CallTransferring a Call Conferencing CallsPicking UP a Call Parking a CallIntercom and SET Paging Do not Disturb Accessing the Call LOGVoicemails Reviewing the call records 09/20 435 PM Using ONE-TOUCH Speed DialsUsing the Phone Book ONE Ring Feature RE-PROGRAMMING the Voicemail Button for Quick AccessUseful Tips Changing Your Phone Back to Factory Default Advanced ConfigurationNavigating Through the Configuration Menus Feature/Value Setting Configuration Menus Function Summary Troubleshooting Guide Maintenance of Your PhoneBlank Screen Phone DOESN’T RingNo Caller ID Problems DialingHandset DOESN’T Work Headset DOESN’T WorkRegulatory Information Telephone Repair and Warranty ServiceTalkswitch Limited Warranty For Products Purchased in the U.S. or Canada For Products Purchased Outside of the U.S. and Canada Page Page Carling AVENUE, Suite 510 OTTAWA, ONTARIO, Canada K1Z 8P9