Lead Data BVP 8882 SIP manual Trouble Shooting, Power Indicator OFF

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9 Trouble Shooting

Your BVP 8882 SIP is reliable and easy to use. If you encounter any problem while using this product, please refer to the table below for possible solutions.

Power Indicator OFF

Plug power adapter in the unit.

Plug the power cord in the power outlet in the wall.

Turn on the power switch.

No image is displayed on LCD screen

Make sure the power indicator is ON.

If auxiliary video input is used on LCD, select the appropriate video input for LCD.

Video of local view is dark

Increase light on the image and reduce back lighting.

Video in local view has a red cast

Aim the BVP 8882 SIP at a strong white light source

momentarily.

The unit is not responding when

the button is pressed

Be sure the RJ-45 wire is plugged into one of the two

" " ports directly on the s5000.

Can not dial a phone number

Plug RJ-45 cable from the

Ethernet device into one of the two " " ports on the unit.

Video connection is not established correctly

Hang up and call again. Ask the other party call you.

Green or yellow blocks appear in the remote picture

Probable cause is bad connection (noisy line). Hang up and try again. This time, ask the other party to call you.

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Contents BVP 8882 SIP United States Headquarters Table of Contents Table of Contents Trouble Shooting Getting Started Feature highlightsOverview Hardware Specifications LED StatusVideo Output VideoPhone BVP 8882 SIP packaging description Whats In The Package Audio/Video Convert Cable x 1 set 4 linesGetting to Know Your BVP 8882 SIP Front viewHot Keys Front view cont.dTake Line/Hands-free key Green Bis keyShortcut to the outbox list-blue Menu keyBlackPhonebook Blue Son sound privacy key BlueSource key Orange En ServiceVideo Page # key To 9 keysKey Rear view Side viewInstallation Installing the unitInstalling the unit contd Connect the Ethernet cableUsing external devices Optional System Setup System Setup ContdSystem Setup Contd Type Constant Adsl Multiple, Public, & Fixed When the Adsl is used exclusively by BVP 8882 SIP Connection Cable Type With a Dhcp server connected Without a Dhcp server connected Internet Firewall Router BVP 8882 SIP General PC 1, 2, ...n Internet Firewall Router BVP 8882 SIP System Setup Contd IP one chosen from the range between 172.16.0.1 to Making a Call Before making a video callMaking a video call Icon explanations Up 192kbps Down 192kbps Using OSD Menus Password CheckingNetwork Setup Using OSD menus Configuration System SetupConnect Type Server Setup SIP ServerTerminal Setup NTP Setup Time ZoneCall Forward Using OSD menus Configuration Service SetupCall Service Setup Call WaitingCall Service Setup contd Num. Of Rings 0~9 Auto Answer SetupAuto Answer ON/OFF Ringer High/LowCountry Tone Advanced SetupQoS Mode Auto Provision ON/OFFLanguage OptionVideo TX/RX Info Media Detection ON/OFFUsing OSD menus Configuration Bandwidth Setup Bandwidth SetupUsing OSD menus Configuration Remote Update Remote UpdateUsing OSD menus Password PasswordAdd Using OSD menus PhonebookAdding to the phonebook Using OSD menus Phonebook Search Search for a numberSearch for a number contd Dial the searched number Edit the phonebook recordDelete the phonebook record Using OSD menus Phonebook InBox InBox contains the numbers of the last 30 received callsUsing OSD menus Phonebook OutBox OutBox contains the numbers of the last 30 dialed calls Using OSD menus Copyright Information Using OSD menus Restore Factory Settings OSD Menu Tree Trouble Shooting Power Indicator OFFTech Support Detailed description of your problemProduct name Limited Warranty FCC Statement